Effective as of 05/18/2023
Last reviewed 07/01/2024
This Privacy Policy (our “Privacy Policy”) describes the types of information we may collect from you or that you may provide when you visit www.takecommandhealth.com (“Website”) or when you use the Take Command Insurance Agency, Inc. (doing business as Take Command Health) services, products or insurance plans offered through the Website (collectively, “Services”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
It does not apply to information collected by:
Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Services. By accessing or using our Services, you agree to this Privacy Policy. This Privacy Policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates.
Children Under the Age of 18
Parents and legal guardians of children under 18 years of age may provide us with Personal Data for those children to obtain Services. However, no one under age 18 may directly provide any information to or on the Services. We do not knowingly collect Personal Data directly from children under 18. If you are under 18, do not use or provide any information on our Services or on or through any of its features, including your name, address, telephone number, or email address. If we learn we have collected or received Personal Data directly from a child under 18, we will delete that information. If you believe we might have any information directly from a child under 18, please contact us at notices@takecommandhealth.com.
HIPAA Protected Health
Take Command Health is a licensed Insurance Agency that operates under Texas Department of Insurance License #1955535. See additional licensing information here.
Take Command Health is regulated by the Health Insurance Portability and Accountability Act and its implementing regulations (collectively, “HIPAA”). Accordingly, Take Command Health will use, disclose, and safeguard your Personal Data described in this Privacy Policy in accordance with HIPAA to the extent applicable.
Information We Collect About You and How We Collect It
Throughout this Privacy Policy, the term “Personal Data” means any information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or device. However, Personal Data does not include any deidentified or aggregated information.
Generally
We collect Personal Data from various sources, including:
Information You Provide to Us
We collect the following types of Personal Data directly from you when you access or use our Services: real name, alias, postal address, online identifier, unique personal identifier, email address, social security number, financial information, insurance information, employment information, signature, medical information, medical conditions, health data, gender, gender identity, pregnancy status, marital status, telephone number, account name, age, birthdate, color, race, sex/sex life, marital status and any other identifier by which you may be contacted online or offline. In addition, we also collect other types of information that you may provide when you fill out a form or through your correspondence with us.
The Personal Data we collect on or through our Services through:
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Services, we may use automatic data collection technologies to collect certain Personal Data about your interaction with our Services, including information about your equipment, browsing actions, and patterns:
The information we collect automatically may include Personal Data, or we may maintain it or associate it with Personal Data we collect in other ways or receive from third parties. It helps us to improve our Services and to deliver a better and more personalized service by enabling us to:
The technologies we use for this automatic data collection may include:
Third-Party Use of Cookies
Some content or applications, including advertisements, on the Services are served by third-parties, including advertisers, ad networks and servers, content providers, analytics providers, social media companies, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Services. The information they collect may be associated with your Personal Data or they may collect information, including Personal Data, about your online activities over time and across different Services and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.
We use the following technologies to automatically collect data:
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.
How We Use Your Information
We may use information that we collect about you or that you provide to us, including any Personal Data:
Disclosure of Your Information
We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined in this Privacy Policy. However, we may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
The Personal Data that we collect or that you provide as described in this Privacy Policy may be disclosed:
We may also disclose your Personal Data:
Choices About How We Use and Disclose Your Information
We do not offer you choices on how you can opt out of certain uses and sharing of your Personal Data at this time. As a general rule, you cannot opt out of our collection, use and sharing of Personal Data to the extent it is necessary to provide the Services or related Services, features and functionality to you.
We do not control the collection and use of your information collected by third parties described above in Disclosure of Your Information. When possible, these organizations are under contractual obligations to use this data only for providing the services to us and to maintain this information strictly confidential. These third parties may, however, aggregate the information they collect with information from their other customers for their own purposes.
Some web browsers have a “Do Not Track” feature. This feature lets you tell websites you visit that you do not want to have your online activity tracked. These features are not yet uniform across browsers. Our Website is not currently set up to respond to those signals.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can learn more about interest-based advertisements and your opt-out rights and options from members of the Network Advertising Initiative (“NAI”) on its Services (www.networkadvertising.org) and from members of the Digital Advertising Alliance on its Services (www.aboutads.info).
Each type of web browser provides ways to restrict and delete cookies. Browser manufacturers provide resources to help you with managing cookies. Please see below for more information.
For other browsers, please consult the documentation that your browser manufacturer provides.
Accessing, Correcting, and Deleting Your Personal Data
You can review and change your Personal Data by accessing our Website form, calling us at the number listed at the bottom of this policy, or by sending us an email at notices@takecommandhealth.com to request access to or correct any Personal Data that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Data Security
We have taken steps and implemented administrative, technical, and physical safeguards designed to protect against the risk of accidental, intentional, unlawful, or unauthorized access, alteration, destruction, disclosure, or use. The Internet is not 100% secure and we cannot guarantee the security of information transmitted through the Internet. Where you have been given or you have chosen a password, it is your responsibility to keep this password confidential.
The sharing and disclosing of information via the internet is not completely secure. We strive to use best practices and industry standard security measures and tools to protect your data. However, we cannot guarantee the security of Personal Data transmitted to, on, or through our Services. Any transmission of Personal Data is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on our Platform, in your operating system, or mobile device.
Who May Use Our Services?
Take Command Health operates subject to state and federal regulations, and the Services may not be available in your state. You represent that you are not a person barred from enrolling for or receiving the Services under the laws of the United States or other applicable jurisdictions in which
you may be located. Access to and use of the Services is limited exclusively to users located in states within the United States where the Services is available. The Services are not available to users located outside the United States. Accessing the Services from jurisdictions where content is illegal, or where we do not offer the Services, is prohibited.
California’s Shine the Light Law
California Civil Code Section 1798.83 (California’s “Shine the Light” law) permits users of our Services that are California residents and who provide Personal Data in obtaining products and services for personal, family, or household use to request certain information regarding our disclosure of Personal Data to third parties for their own direct marketing purposes. If applicable, this information would include the categories of Personal Data and the names and addresses of those businesses with which we shared your Personal Data with for the immediately prior calendar year (e.g. requests made in 2023 will receive information regarding such activities in 2022). You may request this information once per calendar year. To make such a request, please Contact Us using the information below.
Changes to Our Privacy Policy
We may change this Privacy Policy at any time. We may revise this Privacy Policy from time to time by posting a modified version on our Website. If, in the Company’s sole discretion, the modifications to this Privacy Policy are material, we will provide you with reasonable notice prior to the change taking effect, either by emailing the email address associated with your account or by alerting you through the Service and/or Website. The date this Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Services and this Privacy Policy to check for any changes.
Your continued use of our Services following the posting of changes constitutes your acceptance to such changes.
Contact Information
If you have any questions, concerns, complaints, or suggestions regarding our Privacy Policy or the ways in which we collect and use your Personal Data described in this Privacy Policy, have any requests related to your Personal Data pursuant to applicable laws, or otherwise need to contact us, you may contact us at the contact information below or through the “Contact” page on our Services.
Take Command Insurance Agency, Inc.
1410 Renner E. Rd., Suite 200 Richardson, TX 75082
(214) 866-7757
notices@takecommandhealth.com
©2024 Take Command. All Rights Reserved.
Take Command Health is a financial technology company, and is not a bank. Banking services are provided by Blue Ridge Bank and TransPecos Banks, Members FDIC. FDIC insurance is available for funds on deposit up to $250,000 through Blue Ridge Bank Member FDIC or TransPecos Banks, Member FDIC. Please refer to your Deposit Agreement to confirm your Bank Partner.
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