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ICHRA administration

Individual Coverage HRAs made easy

Reimbursing your employees tax-free through an Individual Coverage HRA (ICHRA) is simple and efficient. Design and launch your ICHRA in minutes.

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What does your ICHRA administrator do?

An ICHRA administrator essentially acts as the bridge between employees and the ICHRA plan, delivering smooth operations, compliance, and effective communication. Your ICHRA administrator helps offer an end-to-end ICHRA solution, from plan setup and design to enrollment, employee communications, and onboarding to reporting and compliance to claims processing to ongoing customer support. In other words, they do the heavy lifting so you don’t have to worry about all the complexities and confusion around health insurance.

ICHRA administrator 101

We make ICHRA Plans easy

Custom Design

Design the ideal ICHRA for
your team in just a few clicks.

Simple, Yet Smart

Easy-to-use, mobile-friendly
interface for everyone.


No setup fees. No long-term contracts.
Simple pricing.

Set up an ICHRA

See how our ICHRA setup process works

Get up and running in 1–2 minutes. Seriously, it’s that easy.

Design your ICHRA

Get started by answering a few questions about how you’d like your ICHRA to work. Don’t worry, our platform will guide you through the process and put you in control as you craft your ICHRA.

You’ll be able to choose:

  • Employee classes
  • How much to reimburse
  • What to reimburse
  • Waiting periods
  • When to start
  • + more
Learn more about design rules

We’ll onboard your employees to the HRA administration platform

Once you’re done designing your HRA, we’ll:

  • Produce legal-plan documents
  • Send IRS-required communications to employees
  • Help employees get set up on the platform
  • Enrollment specialists help employees purchase individual plans
Learn more about our enrollment team

Employees request reimbursements

Once your ICHRA plan starts and your employees are on our platform, we’ll help you manage the claims process:

  • Eligibility for reimbursements
  • Receipt submission & tracking
  • Expense approval
  • Reimbursement reports
Leave it to us

The support you need. We’re here for you.

We’ve thought through everything so you don’t have to.

Unlimited support

There will be a lot of questions from both you and your employees. And we’re here for it. Our passion is to make health benefits enjoyable for you and your employees. We will be closely involved during the initial setup process as well as your employees’ onboarding. We’ll also be readily available for any support you need as you’re on our platform.

Talk to an expert

Automatic tax reporting and compliance

Don’t worry about compliance, notifications, or reporting. We’ll help with everything from legal plan documents and employee insurance verification to regulatory change monitoring and HIPAA and privacy compliance.

Learn more

Super simple pricing

Competitive prices that even include personalization and guidance.

Get Started
Starting at
Per Employee
  • Onboarding, support and change management
  • Autopay employee premiums
  • Customizable HRA design and reporting

Talk to an ICHRA expert

Let’s connect! Tell us a little bit about you, and we’ll connect you with the right people.

What makes a good ICHRA administrator?

If you’re looking into ICHRA administration in 2024, you’re probably considering offering an ICHRA to your employees (great choice, by the way). The individual coverage health reimbursement arrangement (ICHRA) gives employers the ability to design and customize a plan that’s tailor-made for their organization. The right ICHRA administration platform will save you time, energy, and headaches.

The many rules surrounding ICHRA and other HRAs can change year over year. Most of these rules are in place to prevent discrimination. If keeping up with changing regulations sounds overwhelming, take heart! A good ICHRA administration tool should have built-in, automatic updates to ensure compliance.

Let’s check out what to look for when it comes to ICHRA administration.

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Key features of effective ICHRA administration software

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Since ICHRA administration is relatively new and touches critical parts of your business and your employees’ lives, it’s essential to work with an established ICHRA plan administrator with a proven track record. Take Command was the first ICHRA solution on the market and is the largest administrator for individual coverage HRAs, making us a proven partner for your ICHRA systems.

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Customer Service

Change is inherent to adopting an ICHRA for your business. There will be questions and you’ll want quick answers and support when you need it. Take Command’s award-winning customer service team is ready to help you succeed.

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Plans Offered

ICHRA plan administrators should offer unprecedented choice for employees, including off-exchange plans and on-exchange plans through or state exchanges. Take Command has relationships with all major carriers and state exchanges to ensure the best offerings to suit your workforce.

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Enrollment Process

A critical piece to ICHRA administration is helping employees enroll in individual health insurance, especially since many employees haven’t ever had the opportunity to make those types of decisions. Take Command is the only ICHRA administration software that also has a hands-on enrollment team of licensed health insurance experts ready to help your team enroll.

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Reimbursement Process

The reimbursement process should be simple, easy and intuitive for employers and their employees. ICHRA administration software should make this process seamless and streamlined, generating reimbursement reports and delivering a transparent reimbursement claims process. Take Command’s hands-off reimbursement process checks all the boxes.

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The complexities around ICHRA compliance are best left to an expert, at the very least for the sake of time and HIPAA. ICHRA software should handle compliance surrounding plan design, ICHRA affordability, checking claims against HRA expense eligibility, as well as ensuring employees are enrolled in compliant plans.

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ICHRA reporting is an integral part of ensuring a company is compliant, whether it’s figuring out which forms you need to submit if you’re an Applicable Large Employer (ALE), if you’re a small company that offered an ICHRA last year, and what ICHRA reporting requirements are under Sections 6056 and 6055.

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Employee Communication

One of the most valuable aspects of our ICHRA administration software is the support it provides around employee communication. To make an ICHRA successful, employees need to understand the changes that are coming, what they can expect, how they can shop for health insurance and make big decisions regarding their coverage, and where they can go for help. Our team does all of this and more. From custom templates to helpful emails to ongoing support, Take Command’s ICHRA administration platform has all of the bases covered when it comes to employee communication.

What makes a good ICHRA administration software?

The best ICHRA administration software makes the ICHRA solution streamlined and simple for employers and employees. While the obvious things like reporting and compliance are important, it’s hands-on employee enrollment, dedicated customer support, and a clear emphasis on the user experience that will set apart the best ICHRA administrators from the rest. Our take? Compare Take Command to the competition, to see the difference for yourself.

ICHRA software should include the following features:

  • Legal plan and summary plan description (SPD)
  • A means of collecting and storing employees’ electronic signatures
  • Privacy features that ensure the company does not view employees’ protected health information (PHI)
  • ERISA compliance
  • Documentation regarding appeal requirements, notifications, and procedures
  • Continued coverage of dependent children up to age 26
  • Automated notice requirements for employees’ eligibility and annual allowance

If a traditional group plan is being replaced by an ICHRA, it’s important to make the transition as smooth and easy as possible for your employees. Give them the resources they need for them to choose their own plan stress-free. Our data-driven platform can help your employees search for plans based on their needs, their doctors and their prescriptions.

ICHRA administrators should include the following employee features:

  • Robust onboarding and online support
  • An employee welcome letter and other employee communications
  • Resources to help employees decide which policy to purchase
  • Online and mobile access to their account with an instant receipt upload feature
  • HSA compatibility
  • A simple way for employees to make reimbursement requests
  • A way for employees to track reimbursements over time

ICHRA should be simple for employers and benefits consultants

Whether you’re the plan administrator on staff or a benefits consultant helping a client, an ICHRA administration tool should make it easy to manage the ICHRA, track reimbursements, and comply with all reporting requirements.

Key features include:

  • Easy setup
  • Support for understanding affordability and premium tax credits and how those affect employees
  • Cloud-based account access
  • Real-time access to accounting information
  • An easy way to manage employee enrollment in the ICHRA
  • A way to track and record reimbursements (and send automatic notice of reimbursement decisions to employees)
  • Online, automatic annual renewal
HRA admin time chart

of our clients spend less than an hour per month administering their HRA

Join the growing trend

What our ICHRA administration software offers

Step-by-step help in designing your ICHRA

Our platform makes reimbursing your employees simple and easy. It will save you time and money, and provide you peace of mind.

The platform navigates users through:

  • Employee class options — ICHRA offers 11 different classes for employees, allowing freedom, flexibility, and greater budget control
  • Reimbursement rates — ICHRA allows employers to vary reimbursements based on family size, hours worked, and location
  • What to reimburse — health insurance premiums and/or qualified medical expenses (the list is long!)
  • Waiting periods
  • Start dates
  • Provides legal plan documents, employee onboarding, receipt tracking, compliance monitoring, and tax reporting

If you’re a large employer (ALE), you can also upload a census and we will run a free affordability analysis for you to ensure that you remain compliant. (These can change year to year, by the way.)

Get started

Frequently asked questions

When does an ICHRA plan go into effect?

An ICHRA plan can be set up in minutes and can go into effect at a date chosen by the employer. If employees already have individual health insurance, this can be immediate. If they will need to shop for a new plan, those new plans will go into effect on the first of the following month.

Is ICHRA a replacement to a current plan or an addition?

ICHRAs can replace a traditional group plan or be used in addition, where one class of employees stays on a group plan and another class could have an ICHRA. A class cannot be offered both. Learn more about ICHRAs in our ICHRA Guide.

When would I have a third-party administration vs. in-house?

WIth privacy issues and HIPAA, we don’t recommend administering ICHRAs in-house. Our post on ICHRA rules walks through more details.

Where ICHRA fits within the different types of administrative software

Qualified small employer HRA (QSEHRA)

QSEHRAs are types of HRAs that are designed specifically for small companies. If you have less than 50 employees, it does have more flexibility in terms of plans that can be reimbursed but have an annual limit.

Learn more about our QSEHRA administration

Health Reimbursement Arrangements (HRAs)

An ICHRA is a type of health reimbursement arrangement.

Learn more about HRAs

Need help with ICHRA administration?

Call us biased, but we think our Take Command ICHRA Administration tool is the way to go! Is your company or client going to be a part of this exciting change? Chat with our team with any questions you may have about these new, tax-friendly benefits.