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ABOUT US

Mission driven. People focused.

We've gathered the brightest minds around to advocate on behalf of real people like you who are in need of help.  We love what we do. 

Experiencing the problem first hand.

Take Command began when Jack Hooper and his wife, Brittany, were surprised with a twin pregnancy.

On a graduate school budget, Jack sought additional student loans to pay for the birth of his twins. He spoke with doctors, hospital administrators, and insurance experts and was shocked no one could give him a ballpark answer about how much the twins would cost. Read our launch story in the New York Times.

Read our launch story

 

 

We’re on a mission to improve the healthcare system. Join us!

Health insurance can be confusing and frustrating. We want to fix that. Learn about our talented team and how you can join the team.

Our goal is to accelerate the adoption of the reimbursement model.

We are pragmatically idealistic. We believe a clearer path to health insurance is possible, and we believe creating that path is our primary purpose.

Create a consumer-centric healthcare system.

We have the end in mind. Each day, we work to bring about a healthcare system that gives people peace of mind. We do it because it's fun, and we do it because it's the right thing to do.

Proven and trusted.

2014
Year Founded
50
States Served
18K+
People Helped

The team that makes it all work.

We're proud HRA nerds! see the faces behind the brand that works hard for your.

All Departments
Business Strategy
Contractor
Customer Success
Finance
Growth
Marketing
Operations
People
Technology

Jack Hooper Co-Founder & CEO

Kyle Estep VP of Growth

Ami Desai VP of Finance

Mitch Norby VP of Technology

Vishal Marocha VP of Business Strategy

Ken Knotts VP of Marketing

Andy Lange VP of People

Ifrah Abrar Client Success Manager

Avery Acosta Client Success Manager

Megan Adams Enrollment Ops Consultant

Austin Ariail Product Operations Lead

Colin Ashby Product Designer

Alex Atamian Controller

Courtney Atwell Specialized Operations Support

Shani Black Head of Customer Success

Karli Bloom Carrier Account Manager

Kaylah Bonds Admin Support Specialist

Desmond Boyd Client Success Manager

Gabriela Bustillos Specialized Operations Support

Stephanie Carey Claims Processing Specialist

Cameron Clinton Account Specialist

Mindy Cowherd Specialized Operations Support

Carri Craver UX Manager

Genea Cunningham Specialized Operations Support

Scott Czadzeck Engineering Manager

Samantha Darnell Director of Business Intelligence

Tanner Dobbs Director of Growth & Business Development

Landon Doss Tech & Phone Support Specialist

Wes Draper Sr. Developer

Emily Flores Specialized Operations Support

Alex Forssman Full-Stack Developer

Maureen Genskow Sr. Client Success Manager

Lean Gibbs Sr. Account Executive

Lisa Gillard Manager of Carrier Relations

Gigi Guevara Specialized Operations Support

Dominique Hall Client Success Manager

Ryan Henson Admin Support Specialist

Matt Holeman Client Success Manager

Bradley Howell Director of Operations

Susan Hummel Sr. Product Manager

Katie Janzen Front-End Developer

Brian Jones Sr. Back-end Developer-

McGregor Jones Account Executive

Tyler Jones Access to Care Consultant

Allie Jordan Head of People Development

Carrie King Head of Talent Acquisition

Shantasha Laing Employee Support Lead

Ben Light Director of Client Success

Abbas Lotia Director of Engineering

Kayla Meinzer Sr. Product Manager

Matt Memmott Employee Support Specialist

Tom Mesa Business Development Representative

David Matthew Millar Director of Product

Leslie Morey Claims Processing Specialist

Emily Morrison Contingent Workforce Manager

Rondi Morton People Operations Specialist

Emily Newell Director of Enrollment & Carrier Operations

Miguel Obando 1099 Engineer

Regan Olson Sr. Account Executive

Alicia Poulos Enrollment Specialist Manager

Nalini Pulpunoori Sr. QA Engineer

Haley Reiser Director of Growth & Partnerships

Julie Rhoden Associate Product Manager

Natasha Ribakoff Employee Support Specialist

Shanna Richardson Claims Processing Manager

Amanda Roberts Specialized Operations Support

Christina Roberts Claims Processing Specialist

Tala Samour Account Specialist

Tony Sargent Sr. Account Executive

Mykalena Sheldon Data Analyst

Shelby Selph Sr. Client Success Manager

Ven Shanmugam VP Customer Success

Sunny Singh Full-Stack Developer

Amy Skinner Head of Communications

Kim Smith Claims Processing Specialist

Bailey Smithers Specialized Operations Support

Lauren Spring Operations Consultant

Lauren Stansbury Carrier Account Manager

Ian Still Carrier Account Manager

Sarah Still Client Success Manager

Victoria Taylor Employee Support Specialist

Ryan Thanos Sr. Account Specialist

Erica Thompson Specialized Operations Support

Tony Tran Tech & Phone Support Specialist

Hung Truong Sr. Full-Stack Developer

Jena Truong Marketing Coordinator

Courtney Tucker Biling & Payroll Specialit

Brenda Vega Client Success Manager

Paige Walker Carrier Account Manager

Julie Wells Head of Marketing Strategy

Steven Wilbanks Sr. Account Executive

Valyncia Williams Enrollment Analytics Manager

Lexa Wong Front-End Developer

Andrew Woodward Full-Stack Developer

Sarah Yi Sr. Account Executive

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Jack Hooper
Co-Founder & CEO

Hometown

Fairview, Texas

Alma Mater

Texas A&M (whoop!)

Favorite Gas Station Snack

Half diet, half regular Coke with lots of ice

Superpower

Analysis-paralysis

Why do you care?

Healthcare is deeply personal. It's frustrating and leaves people in vulnerable positions. I care because we can make the model better and help people focus on getting better instead of worrying about how to pay for it.

What do you do on the weekends?

Play with kids (3 boys), watch college football, jogging, and golf

Kyle Estep
VP of Growth

Hometown

Woodbridge, Virginia

Alma Mater

University of Virginia + Northwestern

Favorite Gas Station Snack

Reese's Big Cups

Superpower

I'm probably the biggest health insurance "nerd" here at Take Command...

Why do you care?

I love teaching. Take Command is on a mission to help folks learn about a whole new way to offer health insurance benefits to their employees. It allows us to educate and advise on a daily basis! 

Ami Desai
VP of Finance

Hometown

Fort Worth, Texas

Alma Mater

University of Texas at Austin

Favorite Gas Station Snack

Flamin Hot Cheetos

Superpower

Being analytical, caring, and telling sarcastic jokes 

Why do you care?

Equal access to healthcare is essential.

What do you do on the weekends?

Hang with my family and travel!
Mitch Norby
VP of Technology

Hometown

Fairview, Montana

Alma Mater

University of Jamestown

Favorite Gas Station Snack

Dry Roasted Almonds

Superpower

My superpower is calmness in a storm

Why do you care?

Because people matter! 

What do you do on the weekends?

Outdoors stuff with my family. Camping, backpacking, ranching, gardening.

Vishal Marocha
VP of Business Strategy

Hometown

Houston, Texas

Alma Mater

University of Texas at Austin

Favorite Gas Station Snack

Any sour candy

Superpower

My super power is balancing digging into and being knowledgeable of the nitty gritty details with developing big picture long-term plans. 

Why do you care?

I'm passionate about continuously improving our internal processes as well as the experience for our clients on a daily basis. 

What do you do on the weekends?

  • Try new activities with my wife, Anitha
  • Play basketball, poker, and other competitive games
  • Listen to podcasts and audiobooks
Ken Knotts
VP of Marketing
Andy Lange
VP of People

Hometown

Baltimore, Maryland

Favorite Gas Station Snack

Beef jerky

Superpower

My superpower is conflict resolution and/or hard conversations 

Why do you care?

Helping and developing people is my passion and this role, specifically, in this company allows me to exercise my passion!

What do you do on the weekends?

Spend time with my family, grill, and work on my house.

Ifrah Abrar
Client Success Manager

Hometown

Detroit, Michigan

Alma Mater

The University of Texas at Dallas

Favorite Gas Station Snack

Chocolate Covered Raisins

Why do you care?

I am an advocate for accessible and quality healthcare. I am passionate about making a difference and bringing change to the overwhelming healthcare system. 

What do you do on the weekends?

I love to try new things and explore with my family! 

Avery Acosta
Client Success Manager

Hometown

Yukon, Oklahoma

Alma Mater

University of Oklahoma

Favorite Gas Station Snack

Anything sour and gummy

Superpower

Comedy

Why do you care?

I love sharing experiences with other people and growing and learning along the way. Everyone deserves to be part of a story and I like inviting people on mine!

What do you do on the weekends?

Golfing with friends and in the fall watching Sooner football 

Megan Adams
Enrollment Ops Consultant
Austin Ariail
Product Operations Lead

Hometown

Columbia, South Carolina

Alma Mater

Presbyterian College

Favorite Gas Station Snack

Jalapeño Cheese Puffs

Superpower

I can both raise and lower my cholesterol. 

Why do you care?

Understanding healthcare benefits can be complicated and technical. I want clients to know we care they get the coverage they want and have access to it. When there is a problem, our clients should know we will give it our all to resolve the issue for them. And we will celebrate with them when they have the plan and coverage to care for themselves and the people they love.

What do you do on the weekends?

Big fan of my kids soccer games and post-game lunch or dinner (hello Chick-fil-A or Hat Creek!). We round out our weekends with family movie nights. In the fall, college football is a must!

Colin Ashby
Product Designer

Hometown

Elgin, Texas

Alma Mater

Texas State University

Favorite Gas Station Snack

Sour Patch Kids or gummy worms

Superpower

Knowing random facts 

Why do you care?

I have waited 20 years for tools to allow designers to build fully functional apps on their own without needing developers. I care about creating apps for underserved or underestimated groups. We don't live in one world. I enjoy thinking about and building ways help people.

What do you do on the weekends?

Being outside, photography, and travel. 

Alex Atamian
Controller
Courtney Atwell
Specialized Operations Support

Hometown

Round Rock, Texas

Favorite Gas Station Snack

7-11 Blueberry donuts

Superpower

Setting things down and forgetting where I set them. I am always walking around looking for something I JUST had and lecturing myself in the third person out loud for how ridiculous I am. Most recently I left my cup in our dog's leash basket. Why? Just why? 

Why do you care?

I am an empath and care deeply about other people's lives and what they are going through. Being able to help someone in any capacity is a great joy because there are times in life when others are helping me, and isn’t that the purest form of humanity? To love and care for others. 

What do you do on the weekends?

Design and decorate my home, and refinish furniture, or sit on the couch and watch movies with my husband. The couch and husband usually win out. His popcorn and cuddles are hard to pass up. 

Shani Black
Head of Customer Success

Hometown

Honolulu, Hawaii

Favorite Gas Station Snack

Nachos with jalapenos and cream soda

Superpower

My superpower is the ability to feel shifts and changes in energy and emotions. It allows me to be in tune with people and know there is something going on before it's ever said. 

Why do you care?

I genuinely care for people and want to do what I can to take 1 thing off of their plate.

What do you do on the weekends?

I like to go to mimosa brunches and dance clubs!

Karli Bloom
Carrier Account Manager

Hometown

Willoughby, Ohio

Alma Mater

Kent State University

Favorite Gas Station Snack

Twizzlers

Superpower

Super hearing and memory 

Why do you care?

I am always looking to share kindness.

What do you do on the weekends?

Activities with my family!! Nights with friends.  

Kaylah Bonds
Admin Support Specialist
Desmond Boyd
Client Success Manager
Gabriela Bustillos
Specialized Operations Support
Stephanie Carey
Claims Processing Specialist

Hometown

Fort Worth, Texas

Alma Mater

University of North Texas

Favorite Gas Station Snack

Combos!!!

Superpower

Running really far

Why do you care?

I care because I want people to be their best selves and I want to support them on their journey.

What do you do on the weekends?

Take naps, read, attend all of the kid’s activities!

Cameron Clinton
Account Specialist

Hometown

Dallas, Texas

Alma Mater

Texas A&M University - College Station

Favorite Gas Station Snack

Trolli Sour Gummy Worms

Superpower

Seeing things from another's perspective. I work to understand where individuals are coming from and how they are viewing the current situation. 

Why do you care?

I care because it is in my nature to help others. I always work to try and make sure people are informed and educated to make the decisions that are best for them. 

What do you do on the weekends?

I love being outdoors. Depending on the season you can see me hunting, fishing, hiking or camping. I also love to travel to new places and experience new things!

Mindy Cowherd
Specialized Operations Support

Hometown

Claremore, Oklahoma

Alma Mater

Univeristy of Arkansas

Favorite Gas Station Snack

Snickers bar & Coke Zero

Superpower

Mediation.  I have an innate ability to see everyone’s perspective and communicate all points of view for a clear outcome.

Why do you care?

I care because I want others to feel included and fulfilled.  I never want anyone to feel left out or that they didn’t get the best that was offered to them, whatever their situation.  I want all people to feel seen and heard by putting myself in their shoes to create an honest, goal-oriented outcome where they are left feeling important and empowered.

What do you do on the weekends?

I love running and spending time with my family!

Carri Craver
UX Manager

Hometown

Rockwall, Texas

Alma Mater

University of Texas at Austin

Favorite Gas Station Snack

Pistachios

Superpower

My superpower is taking complexity and presenting it simply. Giving people the confidence to understand information and know what to do with it is core to my design focus. Making people feel good while doing so is my success bar. 

Why do you care?

I have waited 20 years for tools to allow designers to build fully functional apps on their own without needing developers. I care about creating apps for underserved or underestimated groups. We don't live in one world. I enjoy thinking about and building ways help people.

What do you do on the weekends?

On weekends I hang out, build with, and learn from some of the top no-code builders.

Genea Cunningham
Specialized Operations Support

Hometown

Denver, Colorado

Favorite Gas Station Snack

BBQ pork rinds & a Diet Dr Pepper

Superpower

Arriving to a restaurant or grocery store checkout and not having to wait. If I go to a restaurant I always arrive with no one there, and immediately a line forms behind me.

Why do you care?

It’s important for people to be able to go to the doctor, and take their kids to the doctor, without having to worry about eating.or paying a bill instead. 

What do you do on the weekends?

Something outdoorsy, usually hiking, with a friend or my nephews and niece. Unless of course, I have a new audiobook, and then I stay in.

Scott Czadzeck
Engineering Manager
Samantha Darnell
Director of Business Intelligence

Hometown

Buffalo, New York

Alma Mater

Texas A&M and University of Chicago Booth School of Business

Favorite Gas Station Snack

Squirt

Superpower

My superpower is setting up new teams! I love where vision and strategy meet execution.

Why do you care?

I believe everyone has the right to healthcare and to understand their responsibility associated with receiving healthcare services. In the US, that is mostly via their health insurance. I love helping empower people to more deeply understand their health insurance and determine the best combination of monthly premiums, benefit levels, networks, etc.

What do you do on the weekends?

What I like to do is read books, drink wine and beer with my husband, spend time on patios with friends, listen to great music, and pursue random little hobbies like sewing. What I actually do is chase after our young kiddos.

Tanner Dobbs
Director of Growth & Business Development

Hometown

Midland, Texas

Alma Mater

University of Texas at Austin

Favorite Gas Station Snack

Bean burrito

Superpower

Originating ice breaker questions that go real deep, real fast

Why do you care?

I believe in Redemptive Ventures which are about building products, services, programs, brands, and experiences that renew culture by making their sphere of impact somehow more humanizing, truthful, beautiful, virtuous, lasting, and glorifying. I joined Take Command because we aim to do precisely that.

What do you do on the weekends?

Survey coffee shops around Austin, run Town Lake with my wife, pull weeds with my kids, and watch all the sports!

Landon Doss
Tech & Phone Support Specialist
Wes Draper
Sr. Developer

Hometown

Houston, Texas

Alma Mater

University of Texas at Austin

Favorite Gas Station Snack

A topo and some peanut m&m's

Superpower

Healthifinesis, immediately after consuming food (say a slice of pizza) it assumes the nutritional impact of a kale and salmon smoothie.  

Why do you care?

I am passionate about using technology to improve efficiency and reduce complexity. 

What do you do on the weekends?

My wife and I love to go estate sale shopping and host friends for dinners.

Emily Flores
Specialized Operations Support

Hometown

Richardson, Texas

Alma Mater

Texas A&M University Commerce

Favorite Gas Station Snack

Haribo Gummy Bears

What's your Superpower?

My husband says I'm relentless, persistent and strong-willed.  I'm choosing to take that as a compliment!    

Why do you care?

I care because I love to see the result and appreciation of being cared for.  It's a reciprocal relationship and both people, myself and them, should feel better for the attention, love and care that was given.     

What do you do on the weekends?

I love gardening and landscaping, thrifting for nostalgic, vintage treasures that bring me joy, camping in our travel trailer (or glamping) with my husband and two kids at state and national parks, and just being outside.  Life is better in the outdoors!   

Alex Forssman
Full-Stack Developer
Maureen Genskow
Sr. Client Success Manager
Lean Gibbs
Sr. Account Executive

Hometown

Houston, Texas

Alma Mater

St. Edwards

Favorite Gas Station Snack

Combos pepperoni pizza crackers

Superpower

My superpower is making hard topics easy!

Why do you care?

I care because people matter and deserve an advocate 

What do you do on the weekends?

I like to do anything outside with my son, husband and dogs. I love to hike, go to the park, anything! 

Lisa Gillard
Manager of Carrier Relations
Gigi Guevara
Specialized Operations Support

Hometown

San Antonio, Texas

Alma Mater

Texas State University

Favorite Gas Station Snack

Beef jerky & Cheetos

Superpower

I have the power to make delicious charro beans

Why do you care?

I care because I have a heart! 

What do you do on the weekends?

On the weekends, when I'm not being the Uber driver for my teenage daughter, I like to craft with my friends, to read, and grill with my husband. 

Dominique Hall
Client Success Manager
Ryan Henson
Admin Support Specialist
Matt Holeman
Client Success Manager
Bradley Howell
Director of Operations
Susan Hummel
Sr. Product Manager

Hometown

Dallas, Texas

Alma Mater

University of Michigan

Favorite Gas Station Snack

Milky Way Carmel

Superpower

Keeping everything organized

Why do you care?

There is a destiny that makes us brothers, no one goes too far alone. Everything you put into the lives of others comes back into your own.

What do you do on the weekends?

Hang out with the family, entertain, read, and travel

Katie Janzen
Front-End Developer

Hometown

Kenai, Alaska

Favorite Gas Station Snack

I like a Payday, especially on a longer trip

Superpower

Psychokinesis

Why do you care?

It's frightening to imagine what things would be like if nobody cared

What do you do on the weekends?

I love to play Minecraft or watch TV with my spouse, or ride bikes with our two beautiful children. :)

Brian Jones
Sr. Back-end Developer-

Hometown

Garland, Texas

Alma Mater

Austin College

Favorite Gas Station Snack

I'm a fan of Spree or Cherry Sours.

What's your Superpower?

I apparently help make technology work.  If something isn't working for my wife, all she has to do is call me into the room and whatever it is starts working.  It's amazing how many times that has actually worked.

Why do you care?

I enjoy solving problems and making people's lives easier through software.

What do you do on the weekends?

On the weekends, I enjoy spending time with my family and doing ministry.

McGregor Jones
Account Executive

Hometown

Houston, Texas - Originally from Ellsworth, Kansas

Alma Mater

Oklahoma State University

Favorite Gas Station Snack

Reeses Eggs

Superpower

My laugh. I have a ridiculous laugh (and I laugh at everything) but it always helps lighten the mood!

Why do you care?

Health insurance is hard. I want to make things as easy as possible so that people feel comfortable with their plan, and most importantly, have no hesitations in seeking out healthcare.

What do you do on the weekends?

Spend time with family, eat adventurous foods, golf!

Tyler Jones
Access to Care Consultant

Hometown

Tuscaloosa, Alabama

Alma Mater

University of Alabama

Favorite Gas Station Snack

Lifesavers

Superpower

As a Leo, I believe I am a charmer by nature! It brings me so much joy to make others feel comfortable and happy to be around me. This has proven to be a superpower of sorts. So I radiate as much positivity and love as I can when I am happy.

Why do you care?

My mission to improve the quality of life is strongly influenced by the many loving senior adults who improved and shaped my life, in addition to a passion for group wellness. I love to connect with and help others. One way I am able to do that is by making healthcare easier to understand. My goal is to continue to find ways to identify barriers to healthcare, then plan and implement ways to overcome them. Living your best life always starts with your health!

What do you do on the weekends?

I love going out and being active whether it's dancing, hiking, or running. But I find spending time at home practicing self-care and having queso and a good margarita hard to beat!

Allie Jordan
Head of People Development

Hometown

Irving, Texas

Alma Mater

Texas A&M

Favorite Gas Station Snack

Cashews and cheese

Superpower

Whiteboarding with colorful markers!

Why do you care?

I love to see people flourish in who they are and want they do. 

What do you do on the weekends?

I love to garden, workout, and watch my kids play soccer. 

Carrie King
Head of Talent Acquisition

Hometown

Irving, Texas

Alma Mater

Texas Tech University

Favorite Gas Station Snack

White cheddar popcorn

Superpower

I can read the room like a champ!

Why do you care?

I care because healthcare for ALL matters!

What do you do on the weekends?

Hang out with my friends while drinking tequila or wine!

Shantasha Laing
Employee Support Lead

Hometown

Orlando, Florida

Alma Mater

University of Florida

Favorite Gas Station Snack

Beef jerky

Ben Light
Director of Client Success

Hometown

Cleveland, Ohio

Alma Mater

Washington University in St. Louis

Favorite Gas Station Snack

Honey Mustard Pretzel Nibblers

Superpower

Being the voice of reason. 

Why do you care?

Because it’s everything. 

What do you do on the weekends?

Spend time with family and friends. 

Abbas Lotia
Director of Engineering

Hometown

Grand Prairie, Texas

Alma Mater

University of Texas at Austin

Favorite Gas Station Snack

Icecream bars

Superpower

I'm still honing my powers to use visuals to make complicated concepts easier to understand and talk through.

Why do you care?

I can't help trying to make everything we deliver as a team the best.

What do you do on the weekends?

An awesome weekend would have good food, a few games of pool, and a great movie or book.

Kayla Meinzer
Sr. Product Manager
Matt Memmott
Employee Support Specialist
Tom Mesa
Business Development Representative

Hometown

Austin, Texas

Alma Mater

University of Texas at Austin

Favorite Gas Station Snack

Cucumber-lime Gatorade and a Nerds Rope

Superpower

I would love to teleport on will. Traveling would be a breeze and so would grabbing that remote from across the room.

Why do you care?

I care because I firmly believe in doing everything to the best of your ability. 

What do you do on the weekends?

Live actively, listen to live music, watch the "geekiest" movies possible and explore my culinary artistry...aka grilling.

David Matthew Millar
Director of Product

Hometown

Sandhurst, UK

Alma Mater

UC Berkeley

Favorite Gas Station Snack

hostess chocolate donuts

Superpower

Being able to see a complicated or challenging problem and rally the people, technology, and resources with empathy to deliver and push achievements.

Why do you care?

Because healthcare in America is complicated and expensive. Making it easier for people across the country to access the care they need is of vital importance to me. 

What do you do on the weekends?

COOK! Create! Most weekends are spent experimenting with food and recipes and brush up on photography. 

Leslie Morey
Claims Processing Specialist
Emily Morrison
Contingent Workforce Manager

Hometown

Alton, Illinois

Alma Mater

Missouri Southern State University

Favorite Gas Station Snack

Peach-O's/Gummies

Superpower

Empathy and the emotion that follows. It's led to great compassion for those around me; strangers and loved ones alike.

Why do you care?

My purpose is driven to love and serve others to the end of my days. Because I love the Lord, therefore, I love His people! 

What do you do on the weekends?

Riding bikes with my family to discover new places in our north Texas town, to garden (flowers, veggies, whatever I can get to grow), and to read.

Rondi Morton
People Operations Specialist
Emily Newell
Director of Enrollment & Carrier Operations

Hometown

Orrick, Missouri

Alma Mater

University of Missouri & Imperial College London

Favorite Gas Station Snack

Funyons

Superpower

Delegating in a way that empowers

Why do you care?

During college, I worked at my local university's hospital in frontline and ER registration. It was abundantly clear how fractured the health insurance industry was. 

What do you do on the weekends?

I have a weekly routine of drinking tea in my sunroom on Saturday mornings while reading the newspaper. Also spending time with my husband and kids and traveling when we can! 

Miguel Obando
1099 Engineer
Regan Olson
Sr. Account Executive
Alicia Poulos
Enrollment Specialist Manager

Hometown

Georgetown, Texas

Favorite Gas Station Snack

Gummy bears

Superpower

Being unflappable (says, my boss). Being able to handle large workloads under pressure with a calm presence. 

Why do you care?

I have a passion for making healthcare easily accessible to everyone. 

What do you do on the weekends?

Spend time with my family. Boutique shop. Spend time at the lake. 

Nalini Pulpunoori
Sr. QA Engineer

Hometown

Dallas, Texas

Favorite Gas Station Snack

chips

Superpower

My superpower is being patient

What do you do on the weekends?

Love spending time with family.

Haley Reiser
Director of Growth & Partnerships

Hometown

Dallas, Texas

Alma Mater

Texas A&M

Favorite Gas Station Snack

A cherry slurpee

Superpower

Juggling!

Why do you care?

I care about making hard things easy. Health insurance always frustrated me- confusing vocabulary, a sea of acronyms and lousy customer service. And to top it all off, I always felt like I was getting tricked because I didn't understand how the system worked. I care about helping people feel informed and empowered when it comes to two of their most precious assets- their health and their money!

What do you do on the weekends?

I love to play pickleball with friends or try a new restaurant around town!

Julie Rhoden
Associate Product Manager

Hometown

Dallas, Texas

Alma Mater

University of Texas at Dallas

Favorite Gas Station Snack

Beef Jerky

Superpower

My ability to see a situation from multiple perspectives and come up with the solution that best benefits the whole.

Why do you care?

Health insurance is confusing and complicated and individualistic. Offering health benefits shouldn't be a one size fits all approach and it certainly shouldn't be complicated to administer. 

What do you do on the weekends?

Spend time outdoors with my husband and our 5 kids and 2 dogs, whether that's hiking a beautiful trail or just hanging out in the yard with some tunes and (most likely) a drink.

Natasha Ribakoff
Employee Support Specialist

Hometown

Los Angeles, California

Favorite Gas Station Snack

Sour skittles

Superpower

I've always fancied immortality, maybe super speed.

Why do you care?

I think that Take Command is providing a service that makes us the good guy in a field of bad guys. By helping provide a company benefit, as well as being able to advocate for the little guy, we show what parts of health insurance can really shine and make someone's life better and easier. I care about that little guy and every other little guy that comes through our doors.

What do you do on the weekends?

I like to go to punk shows, sleep in, watch crappy reality television, and spend time with my daughter.

Shanna Richardson
Claims Processing Manager

Hometown

Grand Prairie, TX (I would rather claim LA)

Favorite Gas Station Snack

Is coffee considered a snack?

Superpower

I am great at multitasking

Why do you care?

It's who I am!!

What do you do on the weekends?

Hang with my family!

Amanda Roberts
Specialized Operations Support

Hometown

Austin, Texas girl!

Favorite Gas Station Snack

Beef jerky!

Superpower

Making someone smile or lifting others up. 

Why do you care?

Everyone deserves to be treated kindly. 

What do you do on the weekends?

Hike or do anything outside active with my family. 

Christina Roberts
Claims Processing Specialist

Hometown

Georgetown, Indiana

Alma Mater

Purdue

Favorite Gas Station Snack

Albanese Sour Gummy Bears

Tala Samour
Account Specialist

Hometown

Anaheim Hills, California

Alma Mater

University of Alabama at Birmingham

Favorite Gas Station Snack

popcorn

Tony Sargent
Sr. Account Executive

Hometown

Stillwater, Oklahoma

Alma Mater

University of Utah & Kansas State

Favorite Gas Station Snack

Coffee

Superpower

Having an IQ of 100

Why do you care?

I care because I like to share

What do you do on the weekends?

Watch Mickey Mouse Clubhouse with my kids!

Mykalena Sheldon
Data Analyst

Hometown

Seattle, Washington

Alma Mater

University of Washington

Favorite Gas Station Snack

Ranch-flavored corn nuts

Superpower

Sleeping in on the weekends

What do you do on the weekends?

I like to go to the farmers market, go on outdoor walks, get brunch with friends, and go to concerts

Shelby Selph
Sr. Client Success Manager

Hometown

Fort Worth, Texas

Alma Mater

Texas A&M University

Favorite Gas Station Snack

Popcorn

Superpower

I am overly optimistic and I love making new friends! 

Why do you care?

I care so much about our clients and helping them offer competitive benefits while taking care of the employees so they have insurance they understand when they need to use it! 

What do you do on the weekends?

I love spending time outside with my kids and husband, going on a run, eating somewhere new, going to church and sitting on my back patio watching my kids play with our golden retriever! 

Ven Shanmugam
VP Customer Success

Hometown

San Antonio, Texas

Alma Mater

University of Michigan (Michigan Wolverine)

Favorite Gas Station Snack

Chocolate covered peanuts

What's your Superpower?

Collaboration - Enjoy working closely with team and clients

Why do you care?

I am excited about the mission of helping people, driving the adoption of healthcare insurance and making a broader impact on healthcare.

What do you do on the weekends?

- Hanging out with my family and playing with my kids
- Watching sports (specifically soccer)
- Socializing with friends (board games, farmer's market, etc)

Sunny Singh
Full-Stack Developer
Amy Skinner
Head of Communications

Hometown

Oklahoma City, Oklahoma

Alma Mater

Vanderbilt University

Favorite Gas Station Snack

I don't eat gas station snacks

Superpower

Encouragement, story-telling, and chocolate chip cookies. 

Why do you care?

I love taking a complex issue like health insurance and using communications strategies to make it easy to understand. 

What do you do on the weekends?

Laugh with my two little girls, run with my rescue pup, and travel with my family (whenever we can get away!) 

Kim Smith
Claims Processing Specialist

Hometown

Flower Mound, Texas

Alma Mater

Texas A&M

Favorite Gas Station Snack

Pistachios

Superpower

My superpower is empathy & compassion for others!

Why do you care?

I am a people person and want to make sure everyone I encounter walks away from the interaction feeling seen, heard and valued. 

What do you do on the weekends?

I love spending weekends with family & friends, preferably by the pool or at a park! 

Bailey Smithers
Specialized Operations Support

Hometown

Mansfield Texas

Favorite Gas Station Snack

Hot Fries

What's your Superpower?

Helping others

Why do you care?

I am passionate about people

What do you do on the weekends?

Spend time with family and relax

Lauren Spring
Operations Consultant
Lauren Stansbury
Carrier Account Manager

Hometown

League City, Texas

Favorite Gas Station Snack

Twizzler or Tootsie Roll

Superpower

My super power is to Think Outside the Box.

Why do you care?

Caring presents an opportunity to gain intangible benefits which last a lifetime. To me, caring provides greater meaning and purpose. Caring helps me refocus on the important things in my life – personal and professional relationships with people. 

What do you do on the weekends?

I spend my weekends with my family.  I have two boys, Austin and Nolan.  When I'm not watching them play baseball, I enjoy hopping on the back of the motorcycle with my Love, Chris, and learning to tinker and rebuild our 1974 MGB Midget.

Ian Still
Carrier Account Manager

Hometown

Kansans City, Missouri

Favorite Gas Station Snack

Pistachios

Superpower

My superpower is listening skills & finding patterns otherwise overlooked

Why do you care?

I care because I have been in a place where others have Supported and cared about me in both my personal & professional development. I believe each moment is a gift and we should always look out for others in any way that we can during those moments. 

What do you do on the weekends?

Spending time with my kids and being outdoors working on any type of landscaping features! 

Sarah Still
Client Success Manager
Victoria Taylor
Employee Support Specialist
Ryan Thanos
Sr. Account Specialist

Hometown

Houston, Texas

Alma Mater

Vanderbilt University

Favorite Gas Station Snack

Corn nuts + beef jerky + sour strawberry belts (can’t choose just one)

Superpower

My ability to unite and energize the people around me. Ultimately, my positive enthusiasm allows me to motivate my community. 

Why do you care?

If I don’t care, then who will?! I really believe our life’s purpose is to make a difference in the world around us and that’s why I always put others and my heart first. 

What do you do on the weekends?

“Eat, drink, and be merry” with my family and friends!

I love taking adventures with my family! Whether it’s in our backyard or a faraway land. I enjoy traveling to a foreign place, trying something new, indulging in yummy foods and restaurants, and cherishing time with my loved ones. I’m also a big art fanatic so you can find me attending a ballet or strolling through a gallery or museum. Finally, taking a long walk or hike with my husband and daughter to enjoy the fresh air.  

Erica Thompson
Specialized Operations Support
Tony Tran
Tech & Phone Support Specialist
Hung Truong
Sr. Full-Stack Developer

Hometown

Saigon, Vietnam

Favorite Gas Station Snack

Carmel popcorn

Superpower

My superpower is using computer and software to solve business problems

Why do you care?

Love working with computers. Enjoy helping people and making their days easier to achieve their goals.

What do you do on the weekends?

Hiking, Driving, Eating out, Studying new technology and tools!

Jena Truong
Marketing Coordinator

Hometown

Dallas, Texas

Alma Mater

University of Arkansas (Woo Pig Sooie!)

Favorite Gas Station Snack

I don't typically eat gas station food, but I guess I would grab some gummy bears!

Superpower

My superpower is my optimistic view of situations, seeing the light at the end of the tunnel. I love encouraging others and lifting up spirits when they're down. 

Why do you care?

I enjoy helping others and knowing that I was able to impact someone positively. I love that I am able to incorporate this with my job with not only clients but with my co-workers here at TC!

What do you do on the weekends?

My friends say I am a jack of all trades, master of none... so I like learning new sports/activities- tennis, pickleball, penny board, paint, cook/bake something new!

Courtney Tucker
Biling & Payroll Specialit

Hometown

Mansfield, Texas

Alma Mater

Southern Methodist University - BBA; Dallas Baptist University - MBA

Favorite Gas Station Snack

Honey Roasted Cashews

Superpower

My superpower is optimism.

Why do you care?

I care because all people have value and I strive for others to recognize and own their value.

What do you do on the weekends?

On the weekends I enjoy watching my children play sports and I still play some Sunday night softball myself.

Brenda Vega
Client Success Manager
Paige Walker
Carrier Account Manager

Hometown

Merritt Island, Florida

Alma Mater

University of Central Florida

Favorite Gas Station Snack

BOOM Chicka POP Kettle Corn

Superpower

Being a true chameleon and being able to adapt to change quickly, new processes, new jobs, or working on a completely different team. 

Why do you care?

My why is (and why I get up every morning to go to work) I believe that health insurance is a human right. I strive every day to ensure our clients get insured and stay insured under my watch. 

What do you do on the weekends?

Cooking crazy time-consuming meals, gardening and collecting over 100 house plants, renovating and designing our home, thrifting, hiking and visiting state parks, and trying to find the best enchiladas in Dallas. 

Julie Wells
Head of Marketing Strategy
Steven Wilbanks
Sr. Account Executive

Hometown

Austin, Texas

Alma Mater

University of  Texas at Austin

Favorite Gas Station Snack

Sausage & cheese kolache

Superpower

Not sure if this is a superpower, but it's probably unique: I actually enjoy reading regulatory documents (think IRS regulations)

Why do you care?

I enjoy helping people, and health insurance is a particularly complicated topic but is very important. I hope to make a big difference for employers and employees by helping them design a strategic solution by navigating the compliance and regulatory aspects.

What do you do on the weekends?

Running the Houston bayous, golfing, eating Texas BBQ with friends!

Valyncia Williams
Enrollment Analytics Manager

Hometown

Tulsa, OK

Alma Mater

University of Central Arkansas and Southern Nazarene University

Favorite Gas Station Snack

Sunflower Seeds

Why do you care?

I want to contribute to improve the quality of life for others. 

What do you do on the weekends?

I love spending time with my friends and family brunching, shopping, cooking and/or doing outdoor activities.

Lexa Wong
Front-End Developer

Hometown

Warwick, New York

Alma Mater

Baruch College

Favorite Gas Station Snack

Almond M&M's

Superpower

My superpower is spreading love!

Why do you care?

Because above anything else, people will always remember the way you made them feel.

What do you do on the weekends?

Read!

Andrew Woodward
Full-Stack Developer

Hometown

Provo, Utah

Favorite Gas Station Snack

Takis

Superpower

Flight;)

Why do you care?

I love helping people! 

What do you do on the weekends?

Solve Rubik’s cubes, play guitar, go on long drives, learn about technology, and hang out with my girlfriend and rabbit. 

Sarah Yi
Sr. Account Executive

Hometown

Dallas, Texas

Favorite Gas Station Snack

Reese’s Peanut Butter Cups

Superpower

Only making one trip to unload the car, regardless of the size of my load! 

Why do you care?

Health benefits are important and are not one-size-fits-all.  I love being able to help clients with a solution that gives their employees choices to meet their individual needs.  

What do you do on the weekends?

Friday nights always include taking the family out for Mexican (and a margarita)! 

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