Our Mission

Jack's Bio

“Insurance was never meant to be this complicated.”

The impetus for starting  Take  Command  Health  stemmed  from  personal  headaches  and  frustrations  dealing  with  the  healthcare  system.  There had to be a better way.  Prior to co-founding Take Command Health, Jack  was  a  strategy  consultant  at  the  Boston  Consulting  Group  and  an  intelligence  officer  for  the  FBI  and  CIA.  Jack twice received an innovation  award  from  the  Director  of  the  FBI  and  was  awarded  for  distinguished  service  overseas  by  the  Director  of  the  CIA.  Jack earned his  MBA  from  the  Wharton  School  of  Business  where  he  focused  on  entrepreneurial  management  and  has  an  engineering  degree  from  Texas  A&M  University.  He’s a proud Aggie,  so  you  can  always  start  there  if  you  need  a  conversation  starter  with  Jack.  

Jack’s practical insurance  advice  has  been  featured  in  The  New  York  Times,  the Wall  Street Journal,  Dallas Morning  News,  Forbes,  and  others.  He is regularly invited to  speak  at  healthcare  conference  and  panels  and  is  a  champion  for  healthcare  transparency  and  thoughtful  reforms.  When not being a  total  nerd  about  health  insurance,  Jack  can  be  found with  his  family  or  watching  college  sports.  Jack is married to his  better  half,  Brittany,  and  has  three  boys  and  a  dog  named  Moose.  Jack is a licensed health insurance  professional  (NPN:  17414586). 

Ryan's Bio

With more than 10 years’ sales experience across various industries including technology, energy, advertising, education, the arts, Ryan brings a proven track record in relationship building, strategic growth, and expertly managing the client relationship across multiple touch points. In her role, she leads communication with all small business prospects, educates potential customers on QSEHRA and its benefits, and guides them through the enrollment process with a hands-on, tailored approach. Ryan also oversees and manages channel partner relationships and supports marketing efforts to drive awareness for the Take Command Health platform. She’s passionate about sharing the tax-free health reimbursement benefits of QSEHRA with small businesses and helping them overcome the benefits hurdle.

Ryan has a B.A. in Communication Studies and Art History from Vanderbilt University. When she’s not in the office, you can find Ryan traveling the world and experiencing new, diverse cultures with her husband Shane. She’s also an art enthusiast who’s passionate about ballet, Broadway shows, and modern art. 

Ryan is a licensed health insurance professional (NPN: 18969458).

Vishal's Bio

Vishal joined Take Command Health in July 2016. He brought with him a customer-focused product philosophy and approach that focuses on building products that address specific customer needs and feedback.

Vishal has over 10 years of professional software development experience. Prior to joining Take Command Health, Vishal was a consultant at Slalom and Avanade where he worked on building software solutions for several Fortune 500 companies.

Vishal earned his Bachelor of Science in Mathematics and Bachelor of Science in Computer Science from the University of Texas at Austin. He is disappointed that the Longhorns cannot continue the tradition of beating up on the Aggies but is optimistic that the rivalry will continue at some point in the future.

Vishal is a licensed health insurance professional (NPN: 18546545)

Elyse's Bio

With a customer-first attitude, Elyse sets the standard for customer service and satisfaction at Take Command Health. In her role, she manages the clients on Take Command Health’s platform and helps with client-facing operations, sales, partnerships, and support. As the main point of contact for many of our clients, Elyse represents their voice in our product development, sharing valuable insights as we improve and target our product offerings to better address our clients’ needs. She’s known around here for her problem-solving abilities, her affinity for putting out fires, and for being the favorite among our clients.

A recognized expert in QSEHRA and its benefits, she leads educational and onboarding courses for the small business HRA and enjoys digging into the exciting details of compliance and QSEHRA tax code.

Before joining Take Command Health, she worked as a financial fraud analyst, a commercial loan underwriter, and most recently the director of underwriting and operations at a startup FinTech company called Able Lending. She has a BA in Finance from Texas A&M University.

In her free time, Elyse volunteers with 1 Dog 1 Hour and spends time exploring the ever-expanding list of new Austin restaurants with dog-friendly patios with her chocolate lab, Livy.

Elyse is a licensed health insurance professional (NPN: 18932584)

Bobby's Bio

With more than eleven years of technology and leadership experience, Bobby is a jack of all trades at Take Command Health. In other words, there is no aspect of our business in which Bobby isn’t engaged. Before joining Take Command Health, he worked as a consultant at Credera, where he partnered with companies to implement infrastructure solutions. 

He specializes in streamlining processes, implementing automation for improved efficiency, and applying creative approaches to operational bottlenecks.

His leadership skills and hands-on approach didn’t just happen by chance; Bobby was a Signal Officer in the United States Army, where he served in Korea and the 75th Ranger Regiment. He received his Bachelor of Science in Computer Science from Stanford University. When he’s not at the office, he’s spending time with his family or taking his road bike for a spin.

Bobby is a licensed health insurance professional (NPN: 18935306)

Michael's Bio

A digitally native marketer, Michael has spent the last decade developing and implementing marketing strategies on behalf of both B2C and B2B brands. From developing social strategies for legacy brands to comprehensive marketing strategies for smaller start-ups, Michael has a passion for bringing new products to market.

Michael currently oversees all marketing efforts from strategy development, brand positioning and content to new business cards, website headshots, and bio copy.

Amy's Bio

With more than 10 years of experience in public relations, marketing, and brand strategy for a diverse range of clients including Procter & Gamble, ExxonMobil Foundation, Victoria’s Secret, Habitat for Humanity, and vitaminwater, Amy knows a thing or two about how content can shape a brand. In fact, she launched her own consulting firm two years ago to bring brand story-telling and content strategy to small businesses and personalities.

As content director, Amy offers overall messaging strategy to convey the Take Command Health story through blog posts, social media, and traditional media outreach. From her experience supporting Kaiser Permanente’s Reimagining Ambulatory Care initiative and the opening of the new Parkland Health & Hospital System, Amy brings fresh insights into the much-needed changes in the healthcare industry, from shifts in care delivery models, the pivot toward a consumer-driven approach, and the big ideas that will fix a broken system.  

Still very involved in her alma mater, Vanderbilt University (B.S., Political Science and Human & Organizational Development), she is currently president of the alumni association in her home state. A mother to two and wife to one, she’s passionate about everyday adventures, viral memes, fixer uppers, and getting her kids to eat broccoli. 

Annie's Bio

Annie's entrepreneurial background and first-hand experience researching insurance for her employees gives her a unique perspective when it comes to helping people find solutions that work for their team. Before joining Take Command Health, Annie owned and operated a beverage company for several years. Prior to business ownership, Annie worked in digital media and wholesale apparel, always serving in either sales and marketing.

She has a BA in Journalism & Mass Communication (focus in advertising) from the University of Oklahoma. Her voice of reason and even-keeled temperament often put her in a position of dependability and creates in her a desire to see affordability and transparency in the healthcare industry.

Lauren's Bio

Lauren is a Client Success Manager at Take Command Health. She assists the Director of Success with client facing customer support in an effort to make the onboarding process and implementation of your QSEHRA seamless and stress free.

For the last three years, Lauren has been at home full time with her two baby boys, but prior to that, she spent 7 years at Southwest Airlines in various customer service and sales roles, so the commitment to exceptional customer service and a friendly, transparent client experience is in her DNA.

She graduated from Texas A&M with a degree in Marketing. As a part-time employee, she spends the rest of her time as the only female in a house full of boys; she’s married to Ryan and they have two sons and a German short-haired pointer named Newman. You’ll likely find her at the park, on a nice long run at the lake, or relaxing with a good book or podcast.

Ali's Bio

A licensed Texas insurance agent, Ali specializes in simplifying health insurance for individuals and small businesses and helping them decode confusing insurance jargon and the fine print. When she’s not lending her expertise on the customer service side, she’s penning blogs to help small businesses understand the benefits of QSEHRA. A recognized QSEHRA expert, Ali’s insights into the wonders of the small business HRA have been featured in Accounting Today and Accounting Web. Her peers look to Ali for her proven problem-solving skills, her creative approach, and her knack for identifying future needs before they arise.

She’s a proud graduate of Miami University, in Oxford, Ohio, where she earned a degree in Public Administration. In her free time, she practices yoga, fantasizes about travel, and cleans up after her daughter and husband.

Ali is a licensed health insurance professional (NPN: 18158879).

Farrah's Bio

As a bilingual Client Success Manager, Farrah will be working directly with our clients helping with the on-boarding process and providing ongoing client service. Previously she served patients in a doctor's office collecting deductibles and other fees. This role has given her first-hand experience helping people navigate the nuances of their confusing insurance policies. This combined with her customer service experience as an operations manager provides her a unique perspective and empathetic passion to help clients succeed.

Of Bolivian decent, she was born in Japan. Fun fact: she broke the record for the largest baby born at the hospital. Her creativity, constructive feedback, and helpful nature give her a unique perspective to help our clients be successful.

Julie's Bio

Julie earned her BS as well as her MS in Accounting and Information Management from UT Dallas. After undergrad, she spent 7 years at a local CPA firm where she did a little bit of everything. Mostly she prepared taxes and audited benefit plans and governmental housing. She then decided to take a year off from the workforce after her second child was born, but she soon returned, however, as a financial accountant for a national ministry. This position allowed her to work from home with her children while using her education to serve people.

Julie is most proud of her husband and soon to be four kids--getting to watch them grow, learn, change, and develop. Her strong work ethic and determination drive her to seek change in the confusing health care industry and to help others understand the options that are available to them.

Sarah's Bio

Sarah is a Sales Manager at Take Command Health. She engages with small business prospects and potential partners, fielding questions about and highlighting the value of QSEHRAs and the Take Command Health platform. She assists the Director of Sales in creating and updating sales collateral and managing workflows. Sarah brings a decade of experience working in sales and fundraising roles for the American Heart Association and Merck Pharmaceuticals.

As a part-time team member, when Sarah is not working, she is busy raising her two young children and enjoys traveling with her husband. She loves to stay active and occasionally gets a wild hair to run a half marathon.

Sarah has a B.S. degree in Marketing and Business Administration from the University of Missouri.

Sarah is a licensed health professional (NPN: 18939052)

Leah's Bio

As one of our sales managers, Leah works closely with business owners making their lives a little easier by helping them navigate the confusing health care industry. A little marketing, data analytics, and business development, Leah's background is a patchwork of experiences with one goal in mind: helping people find clarity with what they need.

A fitness lover, Leah enjoys training and exploring Dallas with her husband and two dogs. Her friendly energy, willing eagerness, and unending smile make her the perfect addition to our talented team.

Zachary's Bio

Zachary, colloquially known as Zak, is our most eclectic team member with a diverse swath of experience. He joined our team with only a few months of self-taught development experience and a vision for how he believes the health insurance industry can flourish.

Prior to Take Command Health, he started multiple small businesses ranging from niche web apps selling used books to electrical hardware manufacturing for paranormal investigators. He has also been a drummer in a rock band for multiple years. His diverse experience and unique background give him a clear understanding of the frustrations people face when engaging with the health care system.

He and his wife, Tara, recently moved to Dallas from Austin and have a young daughter named Penny.

Sanan's Bio

Sanan joins Take Command Health from Southwest Airlines where he worked as a software engineer for 3.5 years. Projects he worked on include initiatives for a new reservation system, real-time passenger info, and various data & analytics R&D projects.

Sanan has a BS in Computer Science from Midwestern State University, and his friendly attitude combined with his reliability to solve complex and ambiguous problems make him a welcome addition to the Take Command Health development team.

Ronnie's Bio

Ronnie has a deep fascination with people and an obsession with how technology and design alter the ways by which we live and achieve our goals. Ronnie is a free-lance digital product designer that spends a lot of time with Take Command Health. 

With decades of design experience, Ronnie has been instrumental in shaping Take Command Health's online presence and products. Making complicated insurance seem simple isn't easy. Ronnie has experience working with a wide range of clients including L'Oréal, Hilton, Match.com, The National Breast Cancer Foundation, Universal Republic Records, Stamp’d Los Angeles, and has been featured in both local and international publications.

Ronnie attended New Mexico State University and has a Digital Graphics Technology degree from Dona Ana Community College.  

John's Bio

John is a technology consultant and entrepreneur. As a part-time member of the Take Command Health team, we rely on John's passion and experience building awesome software.

Matt's Bio

Matt is a co-founder of Take Command Health and was instrumental in its early days and creation. Matt brings a "let's figure it out" attitude to any problem he approaches.

Matt is now pursuing his PhD at the University of California Berkeley in materials science. Although we don't see him around Take Command Health much any more, we always appreciate when he drops by to talk about the glorious early days of Take Command Health.