Our Mission

Jack's Bio

“Insurance was never meant to be this complicated.”

The impetus for starting  Take  Command  Health  stemmed  from  personal  headaches  and  frustrations  dealing  with  the  healthcare  system.  There had to be a better way.  Prior to co-founding Take Command Health, Jack  was  a  strategy  consultant  at  the  Boston  Consulting  Group  and  an  intelligence  officer  for  the  FBI  and  CIA.  Jack twice received an innovation  award  from  the  Director  of  the  FBI  and  was  awarded  for  distinguished  service  overseas  by  the  Director  of  the  CIA.  Jack earned his  MBA  from  the  Wharton  School  of  Business  where  he  focused  on  entrepreneurial  management  and  has  an  engineering  degree  from  Texas  A&M  University.  He’s a proud Aggie,  so  you  can  always  start  there  if  you  need  a  conversation  starter  with  Jack.  

Jack’s practical insurance  advice  has  been  featured  in  The  New  York  Times,  the Wall  Street Journal,  Dallas Morning  News,  Forbes,  and  others.  He is regularly invited to  speak  at  healthcare  conference  and  panels  and  is  a  champion  for  healthcare  transparency  and  thoughtful  reforms.  When not being a  total  nerd  about  health  insurance,  Jack  can  be  found with  his  family  or  watching  college  sports.  Jack is married to his  better  half,  Brittany,  and  has  three  boys  and  a  dog  named  Moose.  Jack is a licensed health insurance  professional  (NPN:  17414586). 

Samantha's Bio

Samantha leads Take Command Health's Strategy team leveraging her experience in consulting and healthcare along with her passion for building teams and helping others. Samantha also functions as an internal consultant, partnering with other teams to create a shared vision for the company and to lend a helping hand wherever it is needed.

Samantha earned her BBA in Management from Texas A&M University and her MBA with Honors from Chicago Booth. While at Booth, Samantha had the opportunity to work with Noble Laureate Richard Thaler to research how structured choice impacts employee insurance plan selection.

After moving around the country throughout her life, Samantha and her husband, Mike, have settled their family in Dallas, TX where they are raising their two boys.

Vishal's Bio

Vishal joined Take Command Health in July 2016. He brought with him a customer-focused product philosophy and approach that focuses on building products that address specific customer needs and feedback.

Vishal has over 10 years of professional software development experience. Prior to joining Take Command Health, Vishal was a consultant at Slalom and Avanade where he worked on building software solutions for several Fortune 500 companies.

Vishal earned his Bachelor of Science in Mathematics and Bachelor of Science in Computer Science from the University of Texas at Austin. He is disappointed that the Longhorns cannot continue the tradition of beating up on the Aggies but is optimistic that the rivalry will continue at some point in the future.

Vishal is a licensed health insurance professional (NPN: 18546545)

Elyse's Bio

With a customer-first attitude, Elyse sets the standard for customer service and satisfaction at Take Command Health. In her role, she manages the clients on Take Command Health’s platform and helps with client-facing operations, sales, partnerships, and support. As the main point of contact for many of our clients, Elyse represents their voice in our product development, sharing valuable insights as we improve and target our product offerings to better address our clients’ needs. She’s known around here for her problem-solving abilities, her affinity for putting out fires, and for being the favorite among our clients.

A recognized expert in QSEHRA and its benefits, she leads educational and onboarding courses for the small business HRA and enjoys digging into the exciting details of compliance and QSEHRA tax code.

Before joining Take Command Health, she worked as a financial fraud analyst, a commercial loan underwriter, and most recently the director of underwriting and operations at a startup FinTech company called Able Lending. She has a BA in Finance from Texas A&M University.

In her free time, Elyse volunteers with 1 Dog 1 Hour and spends time exploring the ever-expanding list of new Austin restaurants with dog-friendly patios with her chocolate lab, Livy.

Elyse is a licensed health insurance professional (NPN: 18932584)

Michael's Bio

Kyle's Bio

Specializing in developing partnerships and driving growth within venture-backed startups, Kyle joins Take Command Health as the first hire with an extensive health insurance background.

Prior to Take Command, Kyle led Oscar Health's growth across the country, starting in Texas. During Kyle's tenure, Oscar, a consumer-focused technology-enabled health insurance company, grew from covering 40,000 people in the NY metro area to 400,000 lives and $2B+ in premium revenue across 15 states. This role provided Kyle with a unique perspective on the evolving landscape in the individual and employer-sponsored health insurance markets.

Before Oscar, Kyle was a strategy and operations consultant with Deloitte focusing on health insurance clients. Kyle earned his MBA from the Kellogg School of Management at Northwestern and attended the University of Virginia for his undergraduate degree.

Originally from Virginia, Kyle and his family now live in Dallas.

Bobby's Bio

With more than eleven years of technology and leadership experience, Bobby is a jack of all trades at Take Command Health. In other words, there is no aspect of our business in which Bobby isn’t engaged. Before joining Take Command Health, he worked as a consultant at Credera, where he partnered with companies to implement infrastructure solutions. 

He specializes in streamlining processes, implementing automation for improved efficiency, and applying creative approaches to operational bottlenecks.

His leadership skills and hands-on approach didn’t just happen by chance; Bobby was a Signal Officer in the United States Army, where he served in Korea and the 75th Ranger Regiment. He received his Bachelor of Science in Computer Science from Stanford University. When he’s not at the office, he’s spending time with his family or taking his road bike for a spin.

Bobby is a licensed health insurance professional (NPN: 18935306)

Ali's Bio

A licensed Texas insurance agent, Ali specializes in simplifying health insurance for individuals and small businesses and helping them decode confusing insurance jargon and the fine print. When she’s not lending her expertise on the customer service side, she’s penning blogs to help small businesses understand the benefits of QSEHRA. A recognized QSEHRA expert, Ali’s insights into the wonders of the small business HRA have been featured in Accounting Today and Accounting Web. Her peers look to Ali for her proven problem-solving skills, her creative approach, and her knack for identifying future needs before they arise.

She’s a proud graduate of Miami University, in Oxford, Ohio, where she earned a degree in Public Administration. In her free time, she practices yoga, fantasizes about travel, and cleans up after her daughter and husband.

Ali is a licensed health insurance professional (NPN: 18158879).

Amy's Bio

With more than 10 years of experience in public relations, marketing, and brand strategy for a diverse range of clients including Procter & Gamble, ExxonMobil Foundation, Victoria’s Secret, Habitat for Humanity, and vitaminwater, Amy knows a thing or two about how content can shape a brand. In fact, she launched her own consulting firm two years ago to bring brand story-telling and content strategy to small businesses and personalities.

As content director, Amy offers overall messaging strategy to convey the Take Command Health story through blog posts, social media, and traditional media outreach. From her experience supporting Kaiser Permanente’s Reimagining Ambulatory Care initiative and the opening of the new Parkland Health & Hospital System, Amy brings fresh insights into the much-needed changes in the healthcare industry, from shifts in care delivery models, the pivot toward a consumer-driven approach, and the big ideas that will fix a broken system.  

Still very involved in her alma mater, Vanderbilt University (B.S., Political Science and Human & Organizational Development), she is currently president of the alumni association in her home state. A mother to two and wife to one, she’s passionate about everyday adventures, viral memes, fixer uppers, and getting her kids to eat broccoli. 

Jena's Bio

Julie's Bio

Gaby's Bio

Elise's Bio

Elise is an advocate for making the broken healthcare system work better (she’s an Enneagram Type 1, after all), and her role as Client Success Specialist allows her to help drive positive change—one client at a time. A proven problem solver and helper, Elise works closely with clients to address issues head-on and to help them understand their HRA.

A Dallas native and a recent graduate, she earned an Accounting degree at Dallas Baptist University (Magna Cum Laude, by the way). When she’s not helping clients, she enjoys community theatre and volunteering with preschoolers. Make sure to ask her which characters she played as a performer at her former employer, the happiest place on earth! Hint: she specialized in characters that are furry, adorable and big-hearted.

Farrah's Bio

Nehreen's Bio

A proven team player, Nehreen is an advocate, a listener, and a quick thinker. Cool under pressure, she thrives in challenging situations where she can put her problem-solving skills to work and help others in the process. In her role, she helps support our clients by addressing their insurance concerns and helping them understand their benefits—both areas that greatly benefit from her compassionate outlook.

With internship experience at non-profit organizations like Baylor Scott & White and the Leukemia and Lymphoma Society, Nehreen continues to be passionate about helping build a transparent healthcare system that prioritizes patients and people.

When she was younger, Nehreen’s dream job was to be a full-time fairy like Tinker Bell. Instead, she earned a degree in Healthcare Management from the University of Texas at Dallas and chose a less sparkly but arguably more impactful career path.

Dylan's Bio

As an experienced account manager, Dylan thrives at partnering with businesses and ensuring their needs are met with a kind, personable approach. He believes that even the most complicated topics can be explained clearly if it’s understood well enough and is passionate about doing that with Healthcare.

When he’s not at his desk, Dylan can be found with his wife and two young kids in Allen, Texas where they enjoy walks to the park with their Australian Shepherd and continuing their mission to find the best Mexican food restaurant in DFW.

Dylan has his B.A. in Public Relations from the University of Texas at Arlington.

Shelby's Bio

Shelby was originally hired as an Enrollment Specialist in 2020 but soon became a Client Success Manager. She graduated from Texas A&M with a Bachelor of Science in Psychology and worked for a healthcare non-profit organization for 5 years helping patients and families navigate insurance and resources.

Shelby lives in Fort Worth with her husband Kevin and their two amazing kids. She enjoys spending time outdoors with her family and friends.

Leah's Bio

Sarah's Bio

Sarah is a HRA Design Consultant at Take Command Health. She engages with small business prospects and potential partners, fielding questions about and highlighting the value of QSEHRAs and the Take Command Health platform. She assists the Director of Sales in creating and updating sales collateral and managing workflows. Sarah brings a decade of experience working in sales and fundraising roles for the American Heart Association and Merck Pharmaceuticals.

As a part-time team member, when Sarah is not working, she is busy raising her two young children and enjoys traveling with her husband. She loves to stay active and occasionally gets a wild hair to run a half marathon.

Sarah has a B.S. degree in Marketing and Business Administration from the University of Missouri.

Sarah is a licensed health professional (NPN: 18939052)

Haley's Bio

With a background in teaching and youth-oriented non-profit work, Haley is passionate about doing her part to improve her community and raise up leaders. Always aligning her work with a purpose to help others, Haley is inspired by the reimbursement model of insurance and its ability to help employers and employees as it positively transforms the healthcare system.

As HRA Design Consultant Manager, Haley pushes her team to simplify the daunting process of decoding the confusing world of health insurance to benefit our clients. A natural communicator and consensus builder, she has a proven track record leading and managing programs, teaching and training staff, and bringing structure to big ideas—all traits that suit her role to a tee.

Not only did Haley earn a B.S. in Sports Management and minor in business from Texas A&M, she earned a teaching certificate for middle school math and studied Spanish in Costa Rica.

Based in Houston, Haley loves watching and playing sports, cooking, and playing the guitar. She’s not currently responsible for keeping anything alive (no kids, no pets, no plants!), but has been known to bring an actual pig to a team zoom call.

Jesse's Bio

With a background in higher education, tech, and nonprofit work, Jesse’s focus has always been to keep things simple for the clients he works with no matter the industry. Healthcare is no different. Building trust in his relationships and advising based on customer needs is what gets him going.

As one of the HRA Design Consultants, Jesse advises business owners on the ins and outs of the healthcare industry and helps them evaluate their options when it comes to the new reimbursement models of benefits.

A graduate of UT Austin with a degree in Community Studies/Education, Jesse now resides in Dallas. He and his wife, Frankie, can be found binge watching Netflix shows, trying out pizza restaurants, and stopping to pet every single dog they see on their daily walks.

Regan's Bio

Regan comes to Take Command Health with a background in the employee benefits health care industry. Starting her career at one of the largest privately-owned risk management firms, Regan gained distinctive skills and a wealth of insurance knowledge through an elite, career accelerated training program at Holmes Murphy & Associates as well as her years client-facing. She moved from account management to training development which brought her from Sioux Falls, South Dakota to Dallas, Texas. From there, she became a lead sales consultant at ACAP HealthWorks focused on bringing innovative health and insurance solutions to broker partners and their clients.

Regan is excited to make a big splash in the insurance world helping solidify Take Command Health as the ICHRA and QSEHRA platform solution for employers. Regan’s health care and employee benefits background as well as her relationships with broker advisors across the country add a competitive edge to the Take Command Health’s growing business development (growth) team.

Outside of work, Regan enjoys staying active, picking up new hobbies, and spending time with friends and family. In addition to frequent traveling, Regan has taken up golf. And while new to the sport, she enjoys the challenge of learning a new trade. Any and all pro tips welcome!

Ian's Bio

Ifrah's Bio

As an advocate for accessible and quality healthcare, Ifrah has always been passionate about making a difference and bringing change to the complex and overwhelming healthcare system. She moved to Texas and began her journey towards her B.S. in Healthcare Management in 2016 so that she could be an advocate for patients in the healthcare system.

In her role as Success Specialist, Ifrah works towards her goal of building a transparent and patient-friendly healthcare system by being dedicated in her role to help support clients one on one and address their insurance concerns. When she’s not striving to help make a difference in patient care, Ifrah enjoys traveling, spending time with her family, and “trying” to binge-watch the Marvel Cinematic Universe with her husband!

Shantasha's Bio

Never afraid to speak up or branch out, Shantasha most notably spent a year teaching abroad in Quzhou, China. Here, she strengthened her communication skills while working in a completely unfamiliar environment.

Shantasha comes to Take Command with a background rich in both education and customer service. Her customer service roots push her to make any difficult information (such as the intricate world of health insurance) accessible and understandable to everyone she encounters.

In her free time, Shantasha enjoys traveling, trying out new restaurants, exploring the great outdoors, and watching anime. Shantasha graduated from the University of Florida with a Bachelor’s in Communication Sciences & Disorders with a minor in Disabilities in Society.

Avery's Bio

Andy's Bio

Bio coming soon!

Lauren's Bio

Lauren is a Client Success Manager at Take Command Health. She assists the Director of Success with client facing customer support in an effort to make the onboarding process and implementation of your QSEHRA seamless and stress free.

For the last three years, Lauren has been at home full time with her two baby boys, but prior to that, she spent 7 years at Southwest Airlines in various customer service and sales roles, so the commitment to exceptional customer service and a friendly, transparent client experience is in her DNA.

She graduated from Texas A&M with a degree in Marketing. As a part-time employee, she spends the rest of her time as the only female in a house full of boys; she’s married to Ryan and they have two sons and a German short-haired pointer named Newman. You’ll likely find her at the park, on a nice long run at the lake, or relaxing with a good book or podcast.

Emily's Bio

A problem-solver at heart, Emily loves digging into really tough issues—whether it’s a workflow concern, a coverage issue, or a challenging crossword. She is passionate about really big challenges too, like fixing the user experience in healthcare.

She leads Take Command Health’s new enrollment team to optimize the often-daunting tasks of shopping for individual health insurance and getting set up with a new HRA—two things that many employees are experiencing for the first time. Her goal is to help employees have a positive experience through comprehensive onboarding, support, and empowerment. Wondering what the heck a deductible is? Emily’s got your back.

Emily has more than 10 years’ experience working to improve the healthcare system, including six years at Cerner, where she started off as a consultant in their London office, and later a Team Lead and Revenue Cycle Program Instructor. She also started her own consulting business helping Kansas City hospitals improve their revenue cycles before joining the team at Take Command Health.

After growing up in a tiny town in Missouri and earning a Bachelors of Journalism at the University of Missouri-Columbia, Emily made a big move across the pond—a transition that changed her life in more ways than one. While she was completing her Masters in Global Health Management from Imperial College London, she promptly fell in love with the city and the man that would become her husband (in other words, her life turned into a Julia Roberts movie). Together, they moved to Dallas in late 2019 with their son, daughter, and an unbridled enthusiasm for traveling and curry.

Mackenzie's Bio

Bio coming soon!

Alicia's Bio

Shanna's Bio

Shanna is naturally a helper. If she can help anyone in any way, she will.

The majority of Shanna's background has been serving in the dental field in various capacities from management to PR. While Shanna enjoyed her time in the dental field, she was ready for a positive change in her professional life where she could help other people--something that she's passionate about. With Take Command Health, Shanna will be working with our compliance team ensuring that individuals are getting the help they need.

When not working, Shanna spends her time enjoying being outside, going on bike rides with her family (husband, 2 kids, 2 dogs, and 2 cats), and reading a good book for some solitude.

Leslie's Bio

Leslie prides herself on being a well organized, and detail-oriented member of the Compliance Team. Her main goals are to ensure all our clients' employees are appropriately covered and their claims are processed in an accurate and timely manner.

Leslie is a military spouse and has lived all over the United States. She currently resides in the Pacific Northwest with her husband, 2 children, and 2 dogs. Before joining Take Command Health, Leslie worked as a Preschool Teacher, a retail sales associate and Development Coordinator for a military-focused non-profit organization.

Leslie received her B.A. in Early Childhood Education from Arizona State University. For the past 6 years, she has stayed home to care for her young children. Leslie loves to spend time outside with her family. Whether it’s a bike ride around the neighborhood or a hike along the coast, she is happiest in nature.

Christina's Bio

Based in Japan, Christina represents our first international Compliance Specialist. She uses her love of research and problem solving to ensure that our clients have the best experience possible on our platform.

Before Take Command Health, Christina spent 15 years serving patients and medical providers in various clinical laboratories focused on excellent patient care. Christina has degrees in both Food Science from Purdue University as well as Clinical Laboratory Sciences from the University of West Florida.

A growing Japanese sumo wrestling fan, Christina spends the majority of her free time outdoors with her family hiking, camping, and exploring the world around her.

Matt's Bio

Matt splits his time between Take Command Health and firefighting. A Texas A&M Finance major, Matt previously worked for Activision-Blizzard and Apple Inc. doing customer service, small business accounts, and escalations. Matt's passion is being helpful and while customer service was a great outlet, he found it wasn't entirely fulfilling. That's when he found firefighting.

Matt lives in Fort Worth with his wife 2 kids and their family dog. Aside from firefighting, Matt enjoys playing basketball, watching college football, playing video games, woodworking, and general handyman work.

Abbas's Bio

Abbas has a passion for technology, user experience design & business. He strives to create products & services that are a pleasure for both customers to use and for businesses to run and manage.

He brings over 10 years of experience to Take Command Health, spanning a variety of industries including healthcare, finance, e-commerce, energy and more with projects doing hands-on software development, architecture, planning & execution of both technology and business development projects and product management.

Abbas lives in Dallas with his family, and is always up for Mediterranean food, ice-cream and a good game of pool.

Zachary's Bio

Lexa's Bio

Sunny's Bio

Susan's Bio

Susan joined Take Command Health in March of 2021. She brought with her demonstrated expertise in product strategy, product management, product development, product life cycle management, project management, marketing research, communications, and sales enablement.

Susan has over 10 years of product management experience. Prior to joining Take Command Health, Susan managed product offerings for RealPage, Intellicentric, The Dallas Morning News, Capital One, and Intuit. She has a passion for leading cross-functional teams to meet and exceed business goals. 

Susan earned her Bachelor of Arts degree from Olivet Nazarene University and MBA from the University of Michigan – Go Blue! She now considers herself a Texan and enjoys entertaining, reading, soccer, and community service to single parents.

David's Bio

Ronnie's Bio

Ronnie has a deep fascination with people and an obsession with how technology and design alter the ways by which we live and achieve our goals. Ronnie is a free-lance digital product designer that spends a lot of time with Take Command Health. 

With decades of design experience, Ronnie has been instrumental in shaping Take Command Health's online presence and products. Making complicated insurance seem simple isn't easy. Ronnie has experience working with a wide range of clients including L'Oréal, Hilton, Match.com, The National Breast Cancer Foundation, Universal Republic Records, Stamp’d Los Angeles, and has been featured in both local and international publications.

Ronnie attended New Mexico State University and has a Digital Graphics Technology degree from Dona Ana Community College.  

Matt's Bio

Matt is a co-founder of Take Command Health and was instrumental in its early days and creation. Matt brings a "let's figure it out" attitude to any problem he approaches.

Matt is now pursuing his PhD at the University of California Berkeley in materials science. Although we don't see him around Take Command Health much any more, we always appreciate when he drops by to talk about the glorious early days of Take Command Health.