Take Command Health

The team that makes it all work.

Jack Co-Founder & CEO

Jack's Bio

“Insurance was never meant to be this complicated.”

The impetus for starting Take Command Health stemmed from personal headaches and frustrations dealing with the healthcare system. There had to be a better way. Prior to co-founding Take Command Health, Jack was a strategy consultant at the Boston Consulting Group and an intelligence officer for the FBI and CIA. Jack twice received an innovation award from the Director of the FBI and was awarded for distinguished service overseas by the Director of the CIA. Jack earned his MBA from the Wharton School of Business where he focused on entrepreneurial management and has an engineering degree from Texas A&M University. He’s a proud Aggie, so you can always start there if you need a conversation starter with Jack.

Jack’s practical insurance advice has been featured in The New York Times, the Wall Street Journal, Dallas Morning News, Forbes, and others. He is regularly invited to speak at healthcare conference and panels and is a champion for healthcare transparency and thoughtful reforms. When not being a total nerd about health insurance, Jack can be found with his family or watching college sports. Jack is married to his better half, Brittany, and has three boys and a dog named Moose. Jack is a licensed health insurance professional (NPN: 17414586).

Ryan Director of Sales

Ryan's Bio

With more than 10 years’ sales experience across various industries including technology, energy, advertising, education, the arts, Ryan brings a proven track record in relationship building, strategic growth, and expertly managing the client relationship across multiple touch points. In her role, she leads communication with all small business prospects, educates potential customers on QSEHRA and its benefits, and guides them through the enrollment process with a hands-on, tailored approach. Ryan also oversees and manages channel partner relationships and supports marketing efforts to drive awareness for the Take Command Health platform. She’s passionate about sharing the tax-free health reimbursement benefits of QSEHRA with small businesses and helping them overcome the benefits hurdle.

Ryan has a B.A. in Communication Studies and Art History from Vanderbilt University. When she’s not in the office, you can find Ryan traveling the world and experiencing new, diverse cultures with her husband Shane. She’s also an art enthusiast who’s passionate about ballet, Broadway shows, and modern art.

Ryan is a licensed health insurance professional (NPN: 18969458).

Vishal Director of Engineering

Vishal's Bio

Vishal joined Take Command Health in July 2016. He brought with him a customer-focused product philosophy and approach that focuses on building products that address specific customer needs and feedback.

Vishal has over 10 years of professional software development experience. Prior to joining Take Command Health, Vishal was a consultant at Slalom and Avanade where he worked on building software solutions for several Fortune 500 companies.

Vishal earned his Bachelor of Science in Mathematics and Bachelor of Science in Computer Science from the University of Texas at Austin. He is disappointed that the Longhorns cannot continue the tradition of beating up on the Aggies but is optimistic that the rivalry will continue at some point in the future.

Vishal is a licensed health insurance professional (NPN: 18546545)

Elyse Director of Success

Elyse's Bio

With a customer-first attitude, Elyse sets the standard for customer service and satisfaction at Take Command Health. In her role, she manages the clients on Take Command Health’s platform and helps with client-facing operations, sales, partnerships, and support. As the main point of contact for many of our clients, Elyse represents their voice in our product development, sharing valuable insights as we improve and target our product offerings to better address our clients’ needs. She’s known around here for her problem-solving abilities, her affinity for putting out fires, and for being the favorite among our clients.

A recognized expert in QSEHRA and its benefits, she leads educational and onboarding courses for the small business HRA and enjoys digging into the exciting details of compliance and QSEHRA tax code.

Before joining Take Command Health, she worked as a financial fraud analyst, a commercial loan underwriter, and most recently the director of underwriting and operations at a startup FinTech company called Able Lending. She has a BA in Finance from Texas A&M University.

In her free time, Elyse volunteers with 1 Dog 1 Hour and spends time exploring the ever-expanding list of new Austin restaurants with dog-friendly patios with her chocolate lab, Livy.

Elyse is a licensed health insurance professional (NPN: 18932584)

Bobby Director of Operations

Bobby's Bio

With more than eleven years of technology and leadership experience, Bobby is a jack of all trades at Take Command Health. In other words, there is no aspect of our business in which Bobby isn’t engaged. Before joining Take Command Health, he worked as a consultant at Credera, where he partnered with companies to implement infrastructure solutions.

He specializes in streamlining processes, implementing automation for improved efficiency, and applying creative approaches to operational bottlenecks.

His leadership skills and hands-on approach didn’t just happen by chance; Bobby was a Signal Officer in the United States Army, where he served in Korea and the 75th Ranger Regiment. He received his Bachelor of Science in Computer Science from Stanford University. When he’s not at the office, he’s spending time with his family or taking his road bike for a spin.

Bobby is a licensed health insurance professional (NPN: 18935306)

Michael Director of Marketing

Michael's Bio

A digitally native marketer, Michael has spent the last decade developing and implementing marketing strategies on behalf of both B2C and B2B brands. From developing social strategies for legacy brands to comprehensive marketing strategies for smaller start-ups, Michael has a passion for bringing new products to market.

Michael currently oversees all marketing efforts from strategy development, brand positioning and content to new business cards, website headshots, and bio copy.

Amy Content Editor

Amy's Bio

With more than 10 years of experience in public relations, marketing, and brand strategy for a diverse range of clients including Procter & Gamble, ExxonMobil Foundation, Victoria’s Secret, Habitat for Humanity, and vitaminwater, Amy knows a thing or two about how content can shape a brand. In fact, she launched her own consulting firm two years ago to bring brand story-telling and content strategy to small businesses and personalities.

As content director, Amy offers overall messaging strategy to convey the Take Command Health story through blog posts, social media, and traditional media outreach. From her experience supporting Kaiser Permanente’s Reimagining Ambulatory Care initiative and the opening of the new Parkland Health & Hospital System, Amy brings fresh insights into the much-needed changes in the healthcare industry, from shifts in care delivery models, the pivot toward a consumer-driven approach, and the big ideas that will fix a broken system.

Still very involved in her alma mater, Vanderbilt University (B.S., Political Science and Human & Organizational Development), she is currently president of the alumni association in her home state. A mother to two and wife to one, she’s passionate about everyday adventures, viral memes, fixer uppers, and getting her kids to eat broccoli.

Annie Business Development

Annie's Bio

Annie's entrepreneurial background and first-hand experience researching insurance for her employees gives her a unique perspective when it comes to helping people find solutions that work for their team. Before joining Take Command Health, Annie owned and operated a beverage company for several years. Prior to business ownership, Annie worked in digital media and wholesale apparel, always serving in either sales and marketing.

She has a BA in Journalism & Mass Communication (focus in advertising) from the University of Oklahoma. Her voice of reason and even-keeled temperament often put her in a position of dependability and creates in her a desire to see affordability and transparency in the healthcare industry.

Lauren Success Manager

Lauren's Bio

Lauren is a Client Success Manager at Take Command Health. She assists the Director of Success with client facing customer support in an effort to make the onboarding process and implementation of your QSEHRA seamless and stress free.

For the last three years, Lauren has been at home full time with her two baby boys, but prior to that, she spent 7 years at Southwest Airlines in various customer service and sales roles, so the commitment to exceptional customer service and a friendly, transparent client experience is in her DNA.

She graduated from Texas A&M with a degree in Marketing. As a part-time employee, she spends the rest of her time as the only female in a house full of boys; she’s married to Ryan and they have two sons and a German short-haired pointer named Newman. You’ll likely find her at the park, on a nice long run at the lake, or relaxing with a good book or podcast.

Ali Success Manager

Ali's Bio

A licensed Texas insurance agent, Ali specializes in simplifying health insurance for individuals and small businesses and helping them decode confusing insurance jargon and the fine print. When she’s not lending her expertise on the customer service side, she’s penning blogs to help small businesses understand the benefits of QSEHRA. A recognized QSEHRA expert, Ali’s insights into the wonders of the small business HRA have been featured in Accounting Today and Accounting Web. Her peers look to Ali for her proven problem-solving skills, her creative approach, and her knack for identifying future needs before they arise.

She’s a proud graduate of Miami University, in Oxford, Ohio, where she earned a degree in Public Administration. In her free time, she practices yoga, fantasizes about travel, and cleans up after her daughter and husband.

Ali is a licensed health insurance professional (NPN: 18158879).

Farrah Success Manager

Farrah's Bio

As a bilingual Client Success Manager, Farrah will be working directly with our clients helping with the on-boarding process and providing ongoing client service. Previously she served patients in a doctor's office collecting deductibles and other fees. This role has given her first-hand experience helping people navigate the nuances of their confusing insurance policies. This combined with her customer service experience as an operations manager provides her a unique perspective and empathetic passion to help clients succeed.

Of Bolivian decent, she was born in Japan. Fun fact: she broke the record for the largest baby born at the hospital. Her creativity, constructive feedback, and helpful nature give her a unique perspective to help our clients be successful.

Julie Success Manager

Julie's Bio

Julie earned her BS as well as her MS in Accounting and Information Management from UT Dallas. After undergrad, she spent 7 years at a local CPA firm where she did a little bit of everything. Mostly she prepared taxes and audited benefit plans and governmental housing. She then decided to take a year off from the workforce after her second child was born, but she soon returned, however, as a financial accountant for a national ministry. This position allowed her to work from home with her children while using her education to serve people.

Julie is most proud of her husband and soon to be four kids--getting to watch them grow, learn, change, and develop. Her strong work ethic and determination drive her to seek change in the confusing health care industry and to help others understand the options that are available to them.

Sarah Sales Manager

Sarah's Bio

Sarah is a Sales Manager at Take Command Health. She engages with small business prospects and potential partners, fielding questions about and highlighting the value of QSEHRAs and the Take Command Health platform. She assists the Director of Sales in creating and updating sales collateral and managing workflows. Sarah brings a decade of experience working in sales and fundraising roles for the American Heart Association and Merck Pharmaceuticals.

As a part-time team member, when Sarah is not working, she is busy raising her two young children and enjoys traveling with her husband. She loves to stay active and occasionally gets a wild hair to run a half marathon.

Sarah has a B.S. degree in Marketing and Business Administration from the University of Missouri.

Sarah is a licensed health professional (NPN: 18939052)

Leah Sales Manager

Leah's Bio

As one of our sales managers, Leah works closely with business owners making their lives a little easier by helping them navigate the confusing health care industry. A little marketing, data analytics, and business development, Leah's background is a patchwork of experiences with one goal in mind: helping people find clarity with what they need.

A fitness lover, Leah enjoys training and exploring Dallas with her husband and two dogs. Her friendly energy, willing eagerness, and unending smile make her the perfect addition to our talented team.

Zachary Full-Stack Developer

Zachary's Bio

Zachary, colloquially known as Zak, is our most eclectic team member with a diverse swath of experience. He joined our team with only a few months of self-taught development experience and a vision for how he believes the health insurance industry can flourish.

Prior to Take Command Health, he started multiple small businesses ranging from niche web apps selling used books to electrical hardware manufacturing for paranormal investigators. He has also been a drummer in a rock band for multiple years. His diverse experience and unique background give him a clear understanding of the frustrations people face when engaging with the health care system.

He and his wife, Tara, recently moved to Dallas from Austin and have a young daughter named Penny.

Sanan Lead Full-Stack Developer

Sanan's Bio

Sanan joins Take Command Health from Southwest Airlines where he worked as a software engineer for 3.5 years. Projects he worked on include initiatives for a new reservation system, real-time passenger info, and various data & analytics R&D projects.

Sanan has a BS in Computer Science from Midwestern State University, and his friendly attitude combined with his reliability to solve complex and ambiguous problems make him a welcome addition to the Take Command Health development team.

Ronnie Design Consultant

Ronnie's Bio

Ronnie has a deep fascination with people and an obsession with how technology and design alter the ways by which we live and achieve our goals. Ronnie is a free-lance digital product designer that spends a lot of time with Take Command Health.

With decades of design experience, Ronnie has been instrumental in shaping Take Command Health's online presence and products. Making complicated insurance seem simple isn't easy. Ronnie has experience working with a wide range of clients including L'Oréal, Hilton, Match.com, The National Breast Cancer Foundation, Universal Republic Records, Stamp’d Los Angeles, and has been featured in both local and international publications.

Ronnie attended New Mexico State University and has a Digital Graphics Technology degree from Dona Ana Community College.

John Senior Developer

John's Bio

John is a technology consultant and entrepreneur. As a part-time member of the Take Command Health team, we rely on John's passion and experience building awesome software.

Matt Co-Founder & Advisor

Matt's Bio

Matt is a co-founder of Take Command Health and was instrumental in its early days and creation. Matt brings a "let's figure it out" attitude to any problem he approaches.

Matt is now pursuing his PhD at the University of California Berkeley in materials science. Although we don't see him around Take Command Health much any more, we always appreciate when he drops by to talk about the glorious early days of Take Command Health.

Sales Manager (Full-Time)

Position: Sales Manager (Full-Time)

Location: Dallas, TX

Compensation: $55-65K + stock options available for qualified candidates

Keywords: sales, account executive, sales manager, business development, partnerships, client relations, support, health care, health insurance

Sales Manager (Full-Time) at Take Command Health

Take Command Health is a start-up on a mission to help individuals and small business owners make better health insurance decisions. Health insurance is generally a “no-fun” experience and we aim to change that with an innovative, consumer-focused product and awesome support. We’re a small team doing big things in the healthcare industry, and we’d love for you to make us even better.

Here’s where we need your experience and help! Our new small business products are gaining a lot of attention and we need help closing sales from small businesses companies that reach out on our website. No cold calling or prospecting, you’ll be working with business owners already interested in our software. We need a friendly, enthusiastic and engaging teammate that can answer questions on the phone, email, online chat as well as create proposals and follow-up until the deal is done. In addition to bringing in new business, we’d also value your input on how we could improve our sales process, such as enhancing our marketing collateral and sales tools.

Additionally, the position will also focus on TCH’s business development strategy. We are looking to grow exponentially, and our strategic partnerships will help take our client base to the next level. You’ll establish close relationships with CPAs, group health brokers, financial advisors, associations to help increase awareness and conversion. From fielding incoming warm leads to working with a clean slate, you’ll assist the team in researching ideal partners to develop a qualified partner network.

This role requires a proactive individual with strong organizational skills, great people skills, and a drive to sell. Consultative selling experience is a plus, along with great listening skills and the ability to problem solve quickly. You’ll be interacting with a variety of different client types that have a diverse array of business needs.

Two important things to know about this role: First, Q4 (Oct, Nov, Dec) is our busy season when Open Enrollment for health insurance takes place and our sales are off the hook! Don’t worry though, we take Thanksgiving off and things begin to slow down around December 15^th, so you won’t miss any family time over the holidays. Second, we will require you to get your health insurance license. We’ll pay for it and help you out, but it’ll take you 2-3 days of studying to pass a state-issued standardized test (it makes the SAT seem thrilling). Oh well, we’ve all had to do it.

We’re looking for a great teammate

We are eager to partner with someone who can use their enthusiasm and experience to make all of us—and our product and clients’ experience—better.

Passion for what you do: We know…how exciting can health insurance really be? The reality is our clients love us because we help make something that is frustrating to them easy and straightforward. We get excited about that! That’s how we made it this far, and we enjoy the company of people who care about the problems we are solving.
Driven to excel: You will be an integral part of taking our business to the next level. We expect Sales to continue to exceed all goals and reach for the stars. We strive to be the HRA solution leader and there’s nothing holding our team back! Let’s be real, who likes to settle anyway?
People person: You always find a way to connect with others and are known to easily cultivate relationships. As a sales leader, you’re here to take care of clients and let them know we’re here to help them find a solution in the complicated world of healthcare.
Attention to detail…: The importance of this is hard to understate. You’ll be helping our clients handle taxes and sign up for health insurance—things that need to be right.
…with an eye on the big picture: In many cases, you’ll be the first person our prospects and leads engage with. We’re eager to know the feedback you hear and how we can turn it into actionable product improvements.

Perks

At Take Command Health, we’re excited to build a team and culture that reflects our values. While we work hard to solve difficult problems, we believe strongly in a healthy work-life balance. We offer unlimited personal vacation with only very minor restrictions (we need you around during Open Enrollment) and a health insurance stipend (yes, you get to use our service to choose a plan).

We also want to share our company with you. We believe when everyone has skin in the game, it makes work more meaningful. We have equity options available to share with this position.

About Take Command Health

Take Command Health empowers individuals and business owners to make smart health insurance decisions to improve their health and save money. The market is ripe for new methods, and we’re excited about what we can bring to the table.

We’ve been featured in the New York Times, The Wall Street Journal, Dallas Morning News, and other publications around Texas, and we’re excited about our growth opportunities. We were even invited to the White House with the announcement of the new HRAs- pretty exciting stuff.

Get in Touch

This has mostly been about us, but we’d love to hear from you. We’d love to hear your story. To apply, send us an email at ryan@takecommandhealth.com. Thanks, we can’t wait to hear from you!

— Please, direct applicants only. No recruiters or third-parties. —

Bloggers (Part-Time)

Love to write and want to help people navigate healthcare? Our blogging positions are super flexible.

Connect with us at Hello@TakeCommandHealth.com and share some of your experience with us. You can also check out our blog to see the types of articles we research and write to help our members and readers.

Our Mission

Empower you to make smart health insurance decisions

Experiencing the problem, first hand.

We thought there's got to be a better way.