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Qualifying Life Event
Qualifying Life Event

Your Guide to Qualifying Life Event (QLE) Documentation

Navigating a Qualifying Life Event (QLE) can be confusing, especially when it comes to knowing what documentation is needed to verify your situation. This guide outlines the most common QLE types, what documents are required for each, and any state-specific nuances you should be aware of. Whether you’ve moved, lost coverage, or experienced a major life change, we’re here to help you submit the right information and keep your coverage on track.

What is a qualifying life event for health insurance?

A qualifying life event is a life-changing situation — sometimes planned, sometimes unexpected — that can impact you and your health insurance. Experiencing a significant life change may allow you to change your health plan outside of the annual enrollment period (also called open enrollment).

Qualifying life events include (but are not necessarily limited to):

  • Getting married
  • Getting divorced
  • Having or adopting a child
  • The death of someone who shares your health plan
  • Moving to a new area
  • Loss of health insurance
  • Experiencing a shift in employment status
  • Turning 26  years old
  • Turning 65 years old
  • Earning U.S. citizenship

If you experience a Qualifying Life Event (QLE), you may be eligible for a Special Enrollment Period (SEP), which allows you to enroll in a health plan outside of the standard Open Enrollment window. Take Command clients that have a QLE can report their life event and shop for a new plan on the Take Command platform.

Read more about types of qualifying life events here.

What kind of documents do I need for a qualifying life event?

When you experience a qualifying life event, you will likely be asked to submit documentation to confirm the event. The type of documentation you need depends on the type of qualifying life event and can differ by state. Here is a list of common documents you will likely need for various qualifying life events.

 

Marriage

  • Marriage certificate

NOTE: Some carriers require proof of coverage for at least 1 day within the last 60 days. This could be a recent billing statement or letter from an employer showing that you had active coverage.

Divorce or Legal Separation

  • Divorce decree or legal separation documentation

NOTE: Some carriers require proof of previous coverage for at least 1 day within the last 60 days. this could be a recent billing statement or letter from an employer showing that you had active coverage.

Birth or Adoption of a Child

  • Official birth certificate or birth record
  • Relinquishment form
  • Notice of legal adoption

Death

Certified death certificate or Obituary and one of the following:

  • A letter from the employer on business letterhead (including name and date the coverage ended/ends).
  • Documentation from previous carrier (a recent billing statement, ID card) confirming loss of coverage (including name and date the coverage ended/ends).
  • A legally certified death certificate or obituary (including name and date the coverage ended/ends).
  • COBRA election form

Change of Address or Location

  • Proof of prior qualifying health coverage within the last 60 days and one of the following:
  • Lease or rental agreement 
    Mortgage deed if owners use the property as primary residence 
  • The front and back of your driver’s license or state ID showing your new address.
  • U.S. Postal Service change of address confirmation
  • Official school documentation, including enrollment or housing documentation 
  • Voter registration card showing name and new address
  • Letter from current or future employer stating that you relocated for work 
  • Green card, education certificate or visa if you moved to the U.S. from another country

Read more here →

Involuntary Loss of Coverage

  • Coverage termination notice from the government agency that ended the benefits
  • HIPPA certificate of credible coverage
  • COBRA election form
  • A signed letter on company letterhead confirmed coverage termination and date coverage ended

Read more here →

Turning 26 years old

  • Proof of prior qualifying health coverage within the last 60 days (loss of coverage letter from the carrier, coverage cancellation notice, or certificate of creditable coverage).

State-Specific Requirements

Some states have unique state-specific requirements for QLE documents. 

California

Proof of residency (e.g., lease or utility bill) may also be required for address changes.

Colorado

A divorce decree must include specific language regarding health coverage.

 

Frequently Asked Questions

What happens if I don’t submit documentation in time?

If supporting documentation for a qualifying life event is not submitted within the required timeframe, it can delay the processing of your application or impact your ability to make changes to your health insurance coverage. Please respond promptly with any documentation request.  If you miss the deadline, you can shop during Open Enrollment that begins on November 1 for coverage beginning on January 1 without a qualifying life event.

What if I don't have any of these documents for loss of coverage?

You can submit a letter explaining the coverage you had, why and when you lost it or will lose it, and the reason you can't provide documents. The carrier will determine if additional information is needed and request it from you directly. Please watch for communications directly from the insurance company and respond within the timeframe given in order to prevent any issues.

What if I don't have any of these documents for change of address?

You can submit one document showing your new address (dated within 60 days prior to your move) and one document at your previous address dated within 12 months after your move. Or, you can submit a letter with the date of your move, your old and new addresses, and the reason you can’t submit documents. Use this form and fill out the “Move” section.

My coverage is through Take Command, Why am I being asked to provide proof of coverage?

The insurance carrier requires certain details that our team at Take Command may not have direct access to. To avoid any delays and ensure your new coverage is activated correctly.

 

 

Qualifying Life Event
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